The Preview PDF tab was working fine before I had to reinstall my OS. After reinstalling the OS (Windows 7 64-bit) and Acrobat 9.0 Pro Extended, when I click on the Preview PDF in LiveCycle Designer, Acrobat opens behind LiveCycle with a window that only has a ? icon and and OK button. Clicking OK dismisses Acrobat and the Preview PDF in LiveCycle is blank. The form does not display.
I have made sure I only have Acrobat 9.0 Pro (no reader) on my system and did repair the installation. Still have the same problem.
How can I get the Preview PDF tab to work like it was before?
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The preview PDF functionality os based on an ActiveX control that is loaded when Acrobat is installed. My guesss is that the ActiveX control did not get installed (Windows 7 or your virus scan software may be blocking it).
Paul
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Thanks for the response. My antivirus was not installed until after Acrobat, so I don't think that is the culprit. I'm surprised that repariing the installation didn't install the missing ActiveX component.
Anyway, I just updated to 9.2.0 (since installation of 9.0 was done only 2 days ago, I guess the updater hadn't time to notify me yet to update so I manually updated through the Help menu). The problem has been resolved with the update to 9.2
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I am facing exactly the same problem, only after I migrated to a new Laptop with Windows 7 Enterprise.
I am now downloading Acrobat 9.2 Update, to see if this will solve my problem.
Tarek.
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