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SOLVED

Password Expired error. What password?

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Level 2

I am receiving the following error looking into Workbench log:

Caused by: | [com.adobe.idp.um.api.impl.AuthorizationManagerImpl] errorCode:16385 errorCodeHEX:0x4001 message:[ibm][db2][jcc][t4][2012][11248] Connection authorization failure occurred.  Reason: Password expired.DSRA0010E: SQL State = null, Error Code = -4,214| [com.adobe.idp.storeprovider.database.DBDatasourceFactory] errorCode:8193 errorCodeHEX:0x2001 message:[ibm][db2][jcc][t4][2012][11248] Connection authorization failure occurred.  Reason: Password expired.DSRA0010E: SQL State = null, Error Code = -4,214

Which password is this referring to? I get the same type of error in the AdminUi when adding a TaskManager End Point and I am logged into the AdminUi and session has not expired.

1 Accepted Solution

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Correct answer by
Level 10

The Service Account.

The LiveCycle ES is usually runs as a service with the name "JBoss for Adobe LiveCycle ES".

This service can be run using system's (the Adobe Server's) local system account or a specific account created by your system Admin.

Ask them to verify the expiry details of that Service Account.

Nith

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1 Reply

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Correct answer by
Level 10

The Service Account.

The LiveCycle ES is usually runs as a service with the name "JBoss for Adobe LiveCycle ES".

This service can be run using system's (the Adobe Server's) local system account or a specific account created by your system Admin.

Ask them to verify the expiry details of that Service Account.

Nith