LiveCycle Designer ES Version 10.0.2 Fresh install W7 64Bit - CoolType error CT generic UniStringAtom bad utf8? because of this error the form could not be opened

[dwarden252]

When selecting a new doc or template.

Also, Tools, Customize produces a MS Visual C++ Runtime error

[Brad_S_]

Having the exact same problem. Also can't find the service pack 2 in English. Need urgent help!