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error trying to import LCA

MikeTGates
Level 2
Level 2

I am using Livecycle 8.2.1 SP2 running on a 64-bit build of JBoss. This is connected to a SQL Server 2005 db. All this runs on Windows Server 2003 Standard Edition.

When I go to the AdminUI...Archive Management page, I get the following error:

com.adobe.idp.DocumentError: The document pointing to the file "C:\LivecycleDocumentStorage\docm1240329071477\96e7705b7db3cf4482f021b409bf3fc0" has expired. Consider increasing the document disposal timeout.

In my server log I have:

2009-08-17 14:42:57,317 ERROR [org.jboss.ejb.plugins.LogInterceptor] RuntimeException in method: public abstract java.lang.Object com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterLocal.doRequiresNew(com.adobe.idp.dsc.transaction.TransactionDefinition,com.adobe.idp.dsc.transaction.TransactionCallback) throws com.adobe.idp.dsc.DSCException:
com.adobe.idp.DocumentError: The document pointing to the file "C:\LivecycleDocumentStorage\docm1240329071477\96e7705b7db3cf4482f021b409bf3fc0" has expired. Consider increasing the document disposal timeout.
    at com.adobe.idp.DocumentFileBackend.checkFileExistance(DocumentFileBackend.java:412)
    at com.adobe.idp.DocumentFileBackend.copy(DocumentFileBackend.java:419)
    at com.adobe.idp.Document.passivate(Document.java:1065)
    at com.adobe.idp.Document.passivateGlobally(Document.java:1021)
    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl.createNewArchive(ArchiveStoreImpl.java:610)
    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl._getArchive(ArchiveStoreImpl.java:425)
    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl.access$600(ArchiveStoreImpl.java:79)
    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl$7.doInTransaction(ArchiveStoreImpl.java:398)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)
    at sun.reflect.GeneratedMethodAccessor332.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)
    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)
    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)
    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)
    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)
    at org.jboss.ejb.Container.invoke(Container.java:960)
    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)
    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)
    at $Proxy174.doRequiresNew(Unknown Source)
    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)
    at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)
    at com.adobe.idp.dsc.management.impl.ArchiveStoreImpl.getArchive(ArchiveStoreImpl.java:396)
    at com.adobe.idp.applicationmanager.application.impl.ApplicationStoreImpl.createApplicationFromBOI(ApplicationStoreImpl.java:396)
    at com.adobe.idp.applicationmanager.application.impl.ApplicationStoreImpl.getApplications(ApplicationStoreImpl.java:102)
    at com.adobe.idp.applicationmanager.service.ApplicationManagerService.getApplications(ApplicationManagerService.java:1121)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:342)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(EjbTransactionCMTAdapterBean.java:212)
    at sun.reflect.GeneratedMethodAccessor329.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237)
    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158)
    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169)
    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
    at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:378)
    at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)
    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)
    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)
    at org.jboss.ejb.Container.invoke(Container.java:960)
    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)
    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)
    at $Proxy173.doSupports(Unknown Source)
    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:104)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)
    at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)
    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)
    at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
    at com.adobe.idp.applicationmanager.client.ApplicationManagerClient.callApplicationManager(ApplicationManagerClient.java:84)
    at com.adobe.idp.applicationmanager.client.ApplicationManager.getApplications(ApplicationManager.java:337)
    at com.adobe.repository.ui.aac.struts.actions.SwitchArchivesPageAction.execute(SwitchArchivesPageAction.java:84)
    at com.adobe.repository.ui.aac.struts.actions.CommandProcessorAction.execute(CommandProcessorAction.java:228)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
    at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.adobe.repository.ui.aac.AacServletFilter.doFilter(AacServletFilter.java:101)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.adobe.framework.SecurityFilter.doFilter(SecurityFilter.java:205)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.adobe.framework.SessionBundleFilter.doFilter(SessionBundleFilter.java:135)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.adobe.repository.ui.aac.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:76)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
    at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
    at java.lang.Thread.run(Thread.java:595)

I have opened a ticket with Adobe tech support, but the solution from them so far is to rebuild my database. This is not acceptable as we have a lot of data in that database. Our backups do not go far enough back to where we were before this error started happening.I have tried searching the database for the "missing" file references, and have found nothing. I have also deleted everything in the repository from workbench, nothing. I have also deleted the contents of the temp folders on the server...still nothing. All these steps were followed by a restart of JBoss.

Does anyone know what I can do to resolve this?

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