Email submit button - using Lotus Notes

[Former Community Member]

Hi,

I am creating a helpdesk form and have done the following already. I am using Adobe LiveCycle Designer 8.0 and the rest of the users have Adobe 8 professional. They will be filling out the form with Adobe 8 Pro.

1. Created a submit button which emails the form as a PDF file to the helpdesk, includes the subject and body

2. Changed the default email application in IE to Lotus notes

However, when I click on the submit button, it still opens a new "email" in Outlook, which we don't use. We are using Lotus Notes 6. I've searched this form on how to change the default email application from Outlook but didn't find anything other than changing it in IE.

Any help would be appreciated!! I am not an Adobe developer, just trying to create something that is better that what is currently out there.

[Former Community Member]

Hi, sorry only just seen this post.

You have probably worked this out for yourself by now.

Basically in lotus notes

File > Preferences > user preferences> Mail > internet

then tick use lotus as you default mail.

Hope this helps