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SOLVED

Drop down list text appears scrambled

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Level 2

Hi,

I'm new to LIveCycle. I've created a form that works well with the exception of my drop down list. I have everything I need on the drop down, and it looks ok when I preview, however, when I fill out the form and I print to PDF format, the drop down list text that was selected appears scrambled with boxes!!

Please help.

Thanks, Joe

1 Accepted Solution

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Correct answer by
Level 5

Are you able to try another printer?

Otherwise try deleting the Drop-down, and adding it back - there are rare occasions where objects get corrupt

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5 Replies

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Level 5

Sounds like you are using a font in your drop-down that does not exist on your printer.

Try changing the font of the drop-down to a font that is appearing correctly on the printed copy.

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Level 2

Mark,

Thank you for your response.

I tried that already. The font is set to "Arial". It is still doing it.

Any other ideas???

Thank you again.

Joe

Avatar

Correct answer by
Level 5

Are you able to try another printer?

Otherwise try deleting the Drop-down, and adding it back - there are rare occasions where objects get corrupt

Avatar

Level 2

Mark,

The "printer" is when I select Adode PDF to create a PDF.

I will try deleting the drop down's and putting them back. Thanks I'll let you know if that works.

Joe

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Level 2

Mark,

Thank you  so much.

I deleted all the drop downs and put them in again. I left it with the default font that comes up "Myriad Pro", instead of the Arial font that I had selected, and it works fine.

Thank you again.

Best Regards,

Joe