I downloaded a PDF form and added text fields, numeric and calculated fields (FormCalc) using Lifecylce in CS3. I now have CS5 and Lifecycle ES When I use the original form and input data it calculates and looks fine. I can open it no issues. I email it to my clients, some say the fields are blank, some say they get an error opening it, others have no issues. Do I need to make some sort of changes to the PDF file, or maybe the ones that can't open or see blank don't have the correct version of Reader?
I can provide the file if necessary
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Which product are they using to view the PDF?
Paul
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They are using Acrobat Reader, lots of different clients of mine, so don't have any idea what version. I never had any issues until I installed Acrobat v9 and the new LifeCycle.
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Can you get the version numbers that your clients are using? In the Form Properties you can set a target version .....did you change this?
Thanks
Paul
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No it's at the minimum version of 7.x
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Everything seems to be in order .....can you send the problem PDF to LiveCycle8@gmail.com and I will try to reproduce the issue. Please include a description of the issue in the email as there is no corelation between the email and this forum.
Thanks
Paul
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