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CoolType error 'CT generic: UniStringAtom: UTF-8 str overflow'. Windows 10, clean install ES4 Designer only, with latest service pack.

michaelg5286870
Level 1
Level 1

I'm getting the above error whenever I try to open an existing form, or create a new form using any available method. I've tried running a repair, as well as a clean install but nothing seems to work. I've just installed the latest service pack and patches, but this has made no difference. I need to edit an existing form, but I'm unable to even open it. PLEASE HELP!

5 Replies
radzmar
Level 10
Level 10

This are many possible reasons for this problem. It may be a defective font file like Arial MT. If you have recently installed new fonts remove them. Also, you can try to reset Designer to its factory defaults by renaming its folder under you user account (C:\Users\yourUsername\AppData\Roaming\Adobe\Designer). The folder "Designer" will be recreated next time you start Designer.

michaelg5286870
Level 1
Level 1

Unfortunately your suggestions haven't worked. I haven't installed any new fonts and deleting the app data folder hasn't changed anything. Still the same issues.

radzmar
Level 10
Level 10

Sorry, but I don't know a solution that would fix the problem for you. Check the event viewer for more details. Maybe you can find a solution with the information provieded there.

Promicin
Level 1
Level 1

ScreenShot_12.png

Hi, I had same error,But i fixed it. the reason is fonts folder of Windows 10,Check and Del the font one by one .(make sure backup),you will fond the problem font.