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Can not check in or check out in the workbench

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Level 10

We have set up a new installation of LiveCycle ES4 with SP1 on weblogic. Everything seems to be working fine but we can't check-in or check out files.

Actually, a new file can be created and checked-in to the repository for the first time. If you want to make changes to the exsting files, the CheckOut functionality is not working. When I checkout the resource, I am not getting the icon to show the resource was checked out. And the Check-In option is greyed out.

There is no error message (nor popup, nor specific line in the logs)..

Does any one has experienced the similar issue..

Thanks

Srini

CheckIn Issue Workbench.png

3 Replies

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Level 1

Can you try this:

1) Select the application.

2) Right click on the application and select 'Delete'.

3) Select 'Yes' for 'delete local copy of application and it's assets'.

     Do not check the option - Also delete the application from the server.

4) Now go to File.

5) Select 'Get Applications'.

6) Select your application and click 'OK'.

You should be able to get the copy of your application which is on the server. Checkin and checkout should work fine after that.

Let us know if the issue is still not resolved.

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Level 10

The steps mentioned above did not resolve the issue.. We also tried to restart the server multiple times but no use.

Thanks

Srini

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Employee Advisor

Can you please also share the workbench log file ? Go to Help -> About Adobe LiveCycle Workbench ES4 ->Installation Details -> Configuration tab.

Thanks,

Wasil