Authentication Error in Cocomo Dev Console

[John_Nesbitt]

I have two Adobe IDs - one I've had for years and one I
created just to test out Cocomo - and I am unable to logon via the
Dev Console with either of these accounts. I always receive the
message "Authentication Error" when I attempt to logon.



I have tried using both the meeting URL and the account URL
(they seem to be different - the URL I use to actually enter the
meeting is different from the URL that is displayed as the "Account
URL" in the management page on
http://cocomo.acrobat.com)
but I always get the same error.



Client specs:



OS: Windows XP SP2

AIR version: 1.5

Flash Player: 10

Cocomo SDK: SDK Beta 0.9

Proxy type: NTLM (this has caused issues in the past with
Adobe products but the requests appear to be going out correctly in
this instance).



Any ideas what might be going on or how I can get a more
detailed error description (I can't find any error logs anywhere)?



Thanks,

John.

[Former Community Member]

Hi,



When you created an account for cocomo by going to
cocomo.acrobat.com, you should have given an account name for it.

When you launch dev console, you should click 'Add' under the
accounts box and in the account Url , you should enter
http://connect.acrobat.com/<youraccountname>
. Then enter you Email address and password that you used to create
your account.



You should be able to go into DevConsole after that.



Thanks

Hironmay Basu

[mpbikc]

I'v tryed to creat account with AccountURL=
http://connect.acrobat.com/<youraccountname>


http://connectnow.acrobat.com/<youraccountname>


http://connectnow.acrobat.com/<accountname
from meeting URL>

And I have Authentication Error" every time!

My accot was created just fo this. What may be the problem?

[Former Community Member]

Hi,



Have you created your account by going to our dev portal at
http://cocomo.acrobat.com .
You need to create a cocomo dev account by going here and then add
the account in dev console's Accounts section along with email
address and the password used. Meeting accounts created for
connectnow will throw errors.



Thanks

Hironmay Basu

[John_Nesbitt · Accepted solution]

I finally found out what it was!



I thought it might have been the password so I created yet
another account using the "New Dev? Sign up!" button with a simpler
password (letters and numbers only - no !@#$%^&*() characters).



There is obvisouly something going on when the AIR app sends
the password to the remote server (URL encoding perhaps?).



mpbikc - try changing your password or creating a new account
with a simple password and see if that works for you.

[mpbikc]

my passwd is very simple - just 6 symbols and only
letters.... So, I think it's another problem:(