Alert emails to a non standard SMTP port

[Former Community Member]

Is it possible to configure LiveCycle ES 8.2 to send its alert emails to an SMTP server on a non standard port?  In the AdminUI there is a field for the server but not for the port.

Thanks,

[Former Community Member · Accepted solution]

Hi Jon

The ability to configure a non-standard port in the AdminUI was added in ES2.

There is a workaround that you can use in 8.2.1.

In the Processes view under Process Management, open the process called Email Notification.

You will see 3 services:

1. Send no attachments

2. Send Mail

3. Send With Map Of Attachments

On the properties of each service, on the Connection Settings tab, look for SMTP Port Number.

You'll notice that it is hard coded to 25.

Change it to whatever port you need for your SMTP server.

Your Task Notifications will now be sent using that port.

Diana

[Former Community Member]

Hello Diana,

Thank you for the reply.  I was not able to find the settings you indicated below.  I may not be looking in the correct location.  I am looking in AdminUI under Home > Services > LiveCycle Process Management ES > Process List

I see the Email Notification - 1.0 process and it is listed as Active. But clicking on the process does not show me any services.

Is there another location to look in?

Thanks,

Jon

[Former Community Member]

Hi Jon

Sorry about that.

You need to change these settings in the Email Notification process in Workbench.

Diana

[Former Community Member]

I just realized that too :-). Thank you again for the help.

[Former Community Member]

Hello Diana,

I tested that change and it didn't work.  No matter what I set the port to in the Email Notification workflow my stall messages still try to go to port 25.  I even tried deactivating the Email Notification workflow and it still produced the same error.  This makes me think the stall messages are not trying to use the Email Notification workflow.  Do you have any suggestions?

Thank you,

Jon

[Former Community Member]

Hi Jon

Sorry, I thought we were talking about Task Notifications not Administrator Notifications.

Changing the port in the Email Notifications process will work for Task Notifications.

Administrator Notifications use the Java mail default, which is port 25 unless otherwise specified on your system.

Are you using the JBoss Turnkey?

if so, you can try this:

1. Navigate to C:\Adobe\LiveCycle8.2\jboss\server\all\deploy

2. Locate the properties-service.xml file.

3. uncomment the following block and set the property as follows:

    <!--
       | Set raw properties file style properties. -->

    <attribute name="Properties">   

          smtp.mail.port =<your port #>

    </attribute>

4. You don't need to restart JBoss.

The only downside is that this is now the smtp port for that server and any other apps on that server.

If you can live with that, it's an easy workaround.

Diana

[Former Community Member]

We are using pre-configured JBoss and that property is not in the properties-service.xml.  Can I just add it?

Thanks,

Jon

[Former Community Member]

nm :-)  I just didn't read your reply thoroughly enough.

Of course I have to add the porperty.

Thanks again for the quick reply.  I will try it out and let you know my result.

Jon

[Former Community Member]

Hello Diana,

I added the property, but it looks like it is ignoring it.  It still tried to send to the default port 25.

The smtp.email.port property does not show up in the boot.log in the Full System Properties Dump section.  However, it does show up in the jboss administration console on the JBoss System Properties page.

Thanks,

Jon

[Former Community Member]

Hi Jon

My bad!

The string for the properties file is mail.smtp.port=<port number>

I reversed mail and smtp.

Diana

[Former Community Member]

Diana,

That fixed it.  Thanks for all your help.

Jon