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ALC-UTIL-001-001: Unexpected exception while resolving a new connection to an Adobe Service

C_19
Level 2
Level 2

Hi,

I am getting the following exception while invoking ConvertPdfService

ERROR [STDERR] (ProcessResource@46e269ca(name=convertpdf.exe,pid=0) Error Reader) /e2/jboss-5.1.0/server/pdf/svcnative/ConvertPdfService/bin/convertpdf: error while loading shared libraries: libX11.so.6: wrong ELF class: ELFCLASS64

WARN  [com.adobe.service.ProcessResource] (ProcessResource@46e269ca(name=convertpdf.exe,pid=0) Error Reader) ALC-BMC-001-024: Service ConvertPdfService: Process ProcessResource@46e269ca(name=convertpdf.exe,pid=0) terminated abnormally with error code {3}

INFO  [com.adobe.service.ProcessResource] (http-0.0.0.0-8080-10) ALC-BMC-001-505: Service ConvertPdfService: Starting native process with command line "/e2/jboss-5.1.0/server/pdf/svcnative/ConvertPdfService/bin/convertpdf.exe" -MyPath /e2/jboss-5.1.0/server/pdf/svcnative/ConvertPdfService -IOR IOR:000000000000002249444C3A636F6D2F61646F62652F736572766963652F4D616E616765723A312E30000000000000020000000000000104000102000000000D31302E37382E3135322E383500000DC800000019373236333332353935312F42522D32302F0100000000000000000000000000050000000000000008000000004A41430000000001000000200000000005010001000000010001000100010109000000020501000100010100000000210000007000000000000000010000000000000024000000200000007E00000000000000010000000D31302E37382E3135322E383500000DC900400000000000080606678102010101000000170401000806066781020101010000000764656661756C7400000000000000000000000000000000000000002000000004000000000000001F0000000400000003000000010000002000000000000000020000002000000004000000000000001F0000000400000003   -AppServer jboss

ERROR [com.adobe.util.ConnectionFactoryReflectionWrapper] (http-0.0.0.0-8080-10) ALC-UTIL-001-001: Unexpected exception while resolving a new connection to an Adobe Service

java.lang.reflect.InvocationTargetException

645824_pastedImage_19.png

Thanks in Advance

1 Reply
Victoria_Agafon
Level 3
Level 3

I have the same issue.

Does anyone have any ideas of how to fix this error?