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MS Word DOC -> PDF (CreatePDF2)

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The_Flex_Viking

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The_Flex_Viking

The_Flex_Viking

20-11-2008

So ... trying to convert a Word 2003 doc to a PDF. The funny thing is, it actually worked once, but now it does not, and I don't think I changed anything.



Here is a snippet from my log. It appears to be telling it can't find the file. When I look in the L:\Temp\pdfg-Administrator\7b\0d4b-221b88-f15dbd-f3b83b-8f790b-832199 folder for the doc, it isn't there. Is it some kind of permissions issue?



2008-11-20 10:33:38,750 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-

Job ID for the submitted createPDF job =32-9018793-000.docbee3ab-d7033a-28fb22-7c3a76-052d82-5af2f2

2008-11-20 10:33:38,765 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-32-9018793-000.doc: Time Job Submitted: 11/20/08 10:33 AM

2008-11-20 10:33:38,781 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-32-9018793-000.doc: PDF Settings Used: pdfg Standard 46354

2008-11-20 10:33:38,781 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-32-9018793-000.doc: Security Settings Used: No Security

2008-11-20 10:33:38,781 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-32-9018793-000.doc: FileType Settings Used: Standard

2008-11-20 10:33:38,781 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-32-9018793-000.doc: Job Submitted by User: administrator

2008-11-20 10:33:38,781 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : L:\Temp\pdfg-Administrator\7b\0d4b-221b88-f15dbd-f3b83b-8f790b-832199\native-in.doc

2008-11-20 10:33:50,359 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry

2008-11-20 10:33:50,359 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.

2008-11-20 10:33:50,375 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-32-9018793-000.doc: Job Completion Status: Failed

2008-11-20 10:33:50,375 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-32-9018793-000.doc: Time Job Completed: 11/20/08 10:33 AM

2008-11-20 10:33:50,375 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-32-9018793-000.doc: Time of Job Execution: 11,610 ms

2008-11-20 10:33:50,375 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-012-PDFMaker reported an error while printing the document.

2008-11-20 10:33:50,375 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.

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The_Flex_Viking

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The_Flex_Viking

The_Flex_Viking

20-11-2008

Further more, when I try to invoke this service from adminui, it fails there also, with



Error Message: ALC-PDG-010-012-PDFMaker reported an error while printing the document.
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The_Flex_Viking

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The_Flex_Viking

The_Flex_Viking

20-11-2008

Restarted server, and I was able to convert. The problem may be with my DDX assembly, but not sure why a failure there would hose up any future conversions.
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pguerett

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pguerett

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pguerett

20-11-2008

Try opening Acrobat on its own and see if any dialogs pop up. Clear them and try it again.

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The_Flex_Viking

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The_Flex_Viking

The_Flex_Viking

20-11-2008

I was working with Acrobat on that same server (outside of LiveCycle) to rip some pages out of a 146 page PDF and did get the "Improvement" dialog. Could that of caused it? It certainly doesn't show up all the time.



Not sure that is it though. Seems to be pretty consistent. Restart server. It will convert once. Next time I try it, it fails.



Here is my log, with the successive runs. Note that on the second run, it



- does this (not sure what it is doing) ... Calling function to clean registrys Resiliency entry

- and then complains that it can't find the file



Also, on the 2nd run, it doesn't start the pdfgen. I am guessing it doesn't need to? It only starts it if it is not running (like 1st run?)



2008-11-20 17:11:12,031 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-

Job ID for the submitted createPDF job =File.doc731281-1099fe-50894b-738249-a5fe81-f99438

2008-11-20 17:11:14,546 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-File.doc: Time Job Submitted: 11/20/08 5:11 PM

2008-11-20 17:11:14,859 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-File.doc: PDF Settings Used: pdfg Standard 60171

2008-11-20 17:11:14,859 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-File.doc: Security Settings Used: No Security

2008-11-20 17:11:14,859 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-File.doc: FileType Settings Used: Standard

2008-11-20 17:11:14,859 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-File.doc: Job Submitted by User: administrator

2008-11-20 17:11:14,984 INFO [com.adobe.service.ProcessResource] BMC505: Service PDFMakerSvc: Starting native process with command line "L:\\LiveCycle8.2\\jboss\\server\\all\\svcnative\\PDFMakerSvc\\bin\\dll\\pdfgen.exe" PDF-PD496460002 -beginExecutable "C:\\Program Files\\Java\\jdk1.5.0_16\\jre\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-appmon.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-appmondata.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-bslj.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-csa.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-generatepdf-client.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-common-jaxb.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-common.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-commonbmc.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-idl-bmc.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-utilities.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/avalon-framework-4.1.5.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/comfyj-2.4.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jacorb.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-api.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-impl.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jaxb-libs.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_acrobat1.1.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_autocad1.1.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_autocad2007.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_excel1.3.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_pdfmapi1.0.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_ppt2.6.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_project4.4.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_publisher1.0.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_visio4.a.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniw2.9.5_word8.1.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/jniwrap-3.6.1.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/logkit-1.2.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/namespace.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/PDFMakerConverterServer.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/winpack-3.6.jar;L:/LiveCycle8.2/jboss/server/all/svcnative/ServicesNatives2/jars/adobe-bslj.jar" com.adobe.native2pdf.bmc.PDFMakerServer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ppServer jboss

2008-11-20 17:11:15,031 INFO [STDOUT] Command line '"C:\Program Files\Java\jdk1.5.0_16\jre\bin\javaw.exe"'

2008-11-20 17:11:16,296 INFO [STDOUT] [configuration loaded from classpath resource jar:file:/L:/LiveCycle8.2/jboss/server/all/svcnative/PDFMakerSvc/bin/adobe-pdfg-commonbmc.jar!/jacorb.properties]

2008-11-20 17:11:19,046 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : L:\Temp\pdfg-Administrator\9a\be2c-930f10-6553d1-e209a0-ccdda3-1ef791\native-in.doc

2008-11-20 17:11:34,515 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-016-File.doc: Job Type: Convert to PDF

2008-11-20 17:11:34,515 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-027-File.doc: Job Completion Status: Succeeded

2008-11-20 17:11:34,515 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-File.doc: Time Job Completed: 11/20/08 5:11 PM

2008-11-20 17:11:34,515 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-File.doc: Time of Job Execution: 19,969 ms

2008-11-20 17:11:34,531 INFO [STDOUT] xxx-Name:Document I Converted.pdf, Type:class com.adobe.idp.Document



2008-11-20 17:17:44,312 INFO [com.adobe.idp.dsc.registry.service.impl.ServiceRegistryImpl] ServiceRegistryImpl:stop(Assemble Preparer Document, 1.0)

2008-11-20 17:17:58,640 INFO [STDOUT] xxx-Name:Read Doc.pdf, Type:class com.adobe.idp.Document

2008-11-20 17:18:10,984 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-

Job ID for the submitted createPDF job =File.docb98eba-45ac7a-15390e-31a020-957f6e-07e19c

2008-11-20 17:18:12,140 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-File.doc: Time Job Submitted: 11/20/08 5:18 PM

2008-11-20 17:18:12,140 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-File.doc: PDF Settings Used: pdfg Standard 60172

2008-11-20 17:18:12,140 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-File.doc: Security Settings Used: No Security

2008-11-20 17:18:12,140 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-File.doc: FileType Settings Used: Standard

2008-11-20 17:18:12,140 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-File.doc: Job Submitted by User: administrator

2008-11-20 17:18:12,156 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : L:\Temp\pdfg-Administrator\8c\79d3-c50970-4a7d0f-43ec8b-8f0f60-a50e0e\native-in.doc

2008-11-20 17:18:14,843 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry

2008-11-20 17:18:14,859 INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.

2008-11-20 17:18:14,875 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-File.doc: Job Completion Status: Failed

2008-11-20 17:18:14,875 INFO [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-File.doc: Time Job Completed: 11/20/08