LiveCycle ES Update 1 Installation problems

[Former Community Member]

Hello,



Could you please help me with an installation issue of the LCES.



My Environment



Windows Server 2003 Enterprise Edition

Preconfigured JBoss-4.0.3.SP1 from Adobe

MS SQL Server 2005



Step to reproduce



After JBoss configuration I was trying to do a manual deployment of main ear archives and Ive got several exceptions and warnings to server console:



2008-08-14 14:54:40,393 ERROR [com.adobe.idp.config.AdobePreferenceFactory] UserM:GENERIC_ERROR: [Thread Hashcode: 19106770] Problem with system root| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle database. If this is the first time you are seeing this message, please make sure LiveCycle has been bootstrapped.

2008-08-14 14:54:40,393 WARN [com.adobe.idp.um.auth.filter.SSOFilter] Error in initializing Spnego. This feature would not be avialable

java.lang.RuntimeException: The VersionEntity table does not exist in the LiveCycle database. If this is the first time you are seeing this message, please make sure LiveCycle has been bootstrapped.null



However Jboss started and then I tried to initialize LiveCycle Database from Configuration Manager, but, unfortunately, process didnt start properly and crash with the following exception:



2008-08-14 14:56:19,440 INFO [com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper] Bootstrapping using [java:comp/env/ejb/UserManagerInitializer]

2008-08-14 14:56:19,877 INFO [com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper] Initializing DB ....

2008-08-14 14:56:19,877 INFO [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient] UserM:: [Thread Hashcode: 14633650] Creating DB ....

2008-08-14 14:56:19,924 WARN [com.adobe.idp.common.errors.exception.IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 14633650] | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:initialization failure chainedException:java.lang.NullPointerExceptionchainedExceptionMessage:null chainedException trace:java.lang.NullPointerException

at com.adobe.idp.storeprovider.jdbc.DBConnection.getMissingPriviliges(DBConnection.java:1085)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:929)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:781)



2008-08-14 14:56:19,924 INFO [STDOUT] | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:initialization failure chainedException:java.lang.NullPointerExceptionchainedExceptionMessage:null chainedException trace:java.lang.NullPointerException

at com.adobe.idp.storeprovider.jdbc.DBConnection.getMissingPriviliges(DBConnection.java:1085)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:929)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:781)

at com.adobe.idp.storeprovider.database.DBProviderCache.initialize(DBProviderCache.java:171)

at com.adobe.idp.storeprovider.database.DBProviderCache.createDatabaseSchema(DBProviderCache.java:140)

at com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean.createDatabase(BootstrapperManagerBean.java:279)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)



2008-08-14 14:56:19,940 INFO [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient] UserM:: [Thread Hashcode: 14633650] Creating DB assumed successful....

2008-08-14 14:56:19,940 INFO [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient] UserM:: [Thread Hashcode: 14633650] Loading default config....

[Former Community Member]

2008-08-14 14:56:19,955 WARN [com.adobe.idp.common.errors.exception.IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 14633650] | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:getProvider failure: factory not initialized

2008-08-14 14:56:19,955 ERROR [org.jboss.ejb.plugins.LogInterceptor] EJBException in method: public abstract java.util.Map com.adobe.idp.config.PreferencesSPI.getSystemRoot() throws com.adobe.idp.common.errors.exception.IDPException,com.adobe.idp.common.errors.exception.IDPSystemException:

com.adobe.idp.common.errors.exception.IDPSystemException: nullorigin: | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:getProvider failure: factory not initialized

at com.adobe.idp.config.PreferencesBean.getSystemRoot(PreferencesBean.java:92)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)



2008-08-14 14:56:20,112 ERROR [com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper] ALC-TTN-011-003: Fehler beim Bootstrapping fur die Plattformkomponente [UserManager]. Meldung der Wrapper-Ausnahme:

Failure to loadConfiguration default. error:javax.ejb.EJBException: RuntimeException; CausedByException is:

nullgetProvider failure: factory not initialized

com.adobe.livecycle.bootstrap.BootstrapException: ALC-TTN-011-003: Fehler beim Bootstrapping fur die Plattformkomponente [UserManager]. Meldung der Wrapper-Ausnahme:

Failure to loadConfiguration default. error:javax.ejb.EJBException: RuntimeException; CausedByException is:

nullgetProvider failure: factory not initialized

at com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper.bootstrap(UMBootstrapper.java:107)

at com.adobe.livecycle.bootstrap.framework.ManualBootstrapInvoker.invoke(ManualBootstrapInvoker.java:7 8)

at com.adobe.livecycle.bootstrap.framework.BootstrapServlet.doGet(BootstrapServlet.java:156)



Caused by: | [com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean] errorCode:8193 errorCodeHEX:0x2001 message:Failure to loadConfiguration default. error:javax.ejb.EJBException: RuntimeException; CausedByException is:

nullgetProvider failure: factory not initialized

at com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean.loadDefaultConfiguration(BootstrapperManagerBean.java:269)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)



What Ive tried



Delete folder C:\Program Files\Common Files\InstallShield\Universal\Adobe\LC8.2 and reinstall



If anybody knows whats wrong with it, please HELP.

[Els_Uyttenhove]

Same thing here:

windows 2003 server

preconfigured jboss 4.2.0 from adobe

oracle database 10.2.0.3



ERROR [com.adobe.idp.config.AdobePreferenceFactory] UserM:GENERIC_ERROR: [Thread Hashcode: 10933534] Problem with system root| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle database. Please bootstrap LiveCycle database.



Any suggestions?

Kind regards,

Els

[Former Community Member]

how did you solve that error?

I am the same.

Windows 2008.

WAS v7.0.0.9

LCES2

in systemErr.log

[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R com.adobe.idp.common.errors.exception.IDPException| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle database. Please bootstrap LiveCycle database.
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.doVersionCreation(DBStoreFactory.java:1776)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.setupDB(DBStoreFactory.java:2061)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:945)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:783)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:740)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.um.credential.CredentialClient.initialize(CredentialClient.java:71)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.idp.um.credential.CredentialClient.getCredentials(CredentialClient.java:83)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.contentservices.authentication.UserManagerUtilsImpl.updateUserNameAndPasswd(UserManagerUtilsImpl.java:288)
[11/8/10 14:26:27:228 SGT] 00000126 SystemErr     R     at com.adobe.contentservices.authentication.UserManagerUtilsImpl.getAdminContext(UserManagerUtilsImpl.java:273)

in systemOut.log

[11/8/10 14:26:27:337 SGT] 00000127 DBStoreFactor W com.adobe.idp.common.errors.Logger$LogConsumer run UserM:GENERIC_WARNING: [Thread Hashcode: 1141457929] The VersionEntity table does not exist in the LiveCycle database. Please bootstrap LiveCycle database.

Where is getting this error?

Regards,

Ei Wah

[Former Community Member]

Hi all

During the installation of LC ES8.2. Presently i am on Configuration manager and Getting the error message when i tried to initialize the database.

Bootstrapping Error: ALC-TTN-103-000

Failed on step 'Invoking component bootstrapper' of task 'Bootstrapping User Manager'



ALC-TTN-103-000: Bootstrapping request failed on server. Message from server:



ALC-TTN-011-003: Bootstrapping failed for platform component [UserManager]. The wrapped exceptions's message reads:

Failed to loadConfiguration default. error.com.ibm.ejs.container.UnknownLocalException



Can anyone please help me iin this context as i am new to this product.

[aoatak]

Hi Shobhit,

Can you attach the exception from your application server log and also specify your software configuration; os, jdk, app.server, db, clustered or single?



Oguz

www.kgc.com.tr

[Former Community Member]

I am also facing this during the server startup. I am using JBoss, Single Server with MySQL 5.1 and JDK 1.5 on Windows XP Professional.



Following is the stack trace:



11:20:05,952 WARN [DBStoreFactory] UserM:GENERIC_WARNING: [Thread Hashcode: 29061548] The VersionEntity table does not exis

in the LiveCycle database. Please bootstrap LiveCycle database.

11:20:05,952 WARN [IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 29061548] | [AuthenticationManagerBean] err

rCode:12801 errorCodeHEX:0x3201 message:Exception while getting principal from Directory manager| [com.adobe.idp.storeprovid

r.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle d

tabase. Please bootstrap LiveCycle database.

[aoatak]

Hi,

Did you Create LC Database through LC Configurator Manager? Can you check that mysql dataabse available?



Oguz

[Former Community Member]

Thanks Oguz



I resolved that problem.

I think that was because of some JVM and bus issues.



But after the installation when i tried to convert the jpg entension file into the OCR i was getting the following error:



Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service.



Can you please help me in this.



I am able to convert it in pdf but while converting in OCR the error occurs.

Thanks in advance



Shobhit

[aoatak]

Did you follow the steps for PDF Generarator configuratin in "Post Deployment Activities" section of the document dor your AppServer Install Guide. You need to install Acrobat and configure it according the the document.

If you further help you can contact us from : http://www.kgc.com.tr/company_Contact.html



Oguz

http://www.kgc.com.tr

[Former Community Member]

Thanks for the reply Oguz



Actually i am able to convert the files into pdf.

But problem arises when i tried to convert the files to Searchable pdf i.e. OCR.

While doing this i got the error:



Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service.



And after that their is a pop-up of windows which shows error as:



PDF generator Process launcher has encountered a problem and needs to close.



I dont know why the Process launcher isnt working, can you please help me in curing/getting the root cause. I tried my best but unable to resolve the issue.



Thanks in advance

Shobhit

[aoatak]

For getting the root cause, can you attach the stacktrace from your app.server log? Did you install Acrobat with trial key? Can you check if Adobe PDF is the default printer in your system?



Oguz

http://www.kgc.com.tr

[Former Community Member]

Thanks for the reply Oguz

I had installed the Acrobat Pro9 trail version on my machine.

Yes adobe pdf is the default printer.

The stack trace is :



[12/9/08 12:56:21:399 IST] 00000040 Reference I org.apache.commons.logging.impl.Jdk14Logger info Verification successful for URI "#e9a13a0e310ae59eb2d71a553a94a54e"

[12/9/08 12:56:21:540 IST] 00000040 GeneratePDFIm A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-000-

Job ID for the submitted createPDF job =Database connection successful.JPGe1a2fa-4c64dd-e5ae29-da54a5-3c3622-5c985b

[12/9/08 12:56:21:853 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-024-Database connection successful.JPG: Time Job Submitted: 12/9/08 12:56 PM

[12/9/08 12:56:21:946 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-021-Database connection successful.JPG: PDF Settings Used: pdfg Standard 31693

[12/9/08 12:56:22:009 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-022-Database connection successful.JPG: Security Settings Used: No Security

[12/9/08 12:56:22:118 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-023-Database connection successful.JPG: FileType Settings Used: Standard OCR

[12/9/08 12:56:22:181 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-017-Database connection successful.JPG: Job Submitted by User: administrator

[12/9/08 12:56:22:368 IST] 00000040 ProcessResour A com.adobe.service.ProcessResource startProcess BMC505: Service Native2PDFSvc: Starting native process with command line "C:\\Program Files\\ibm\\WebSphere\\AppServer1\\profiles\\AppSrv01\\installedApps\\HDDLGSDMNK8897Node01Cell\\adobe\\server1\\Native2PDFSvc\\bin\\dll\\pdfgen.exe" PDF-NA3d52d0002 -beginExecutable "C:\\Program Files\\IBM\\WebSphere\\AppServer1\\java\\jre\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-appmon.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-appmondata.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-bslj.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-csa.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-common.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/adobe-utilities.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/avalon-framework-4.1.5.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/comfyj-2.4.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jacorb.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-api.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-impl.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jaxb-libs.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jniw2.9.5_acrobat1.1.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/logkit-1.2.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/namespace.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/Native2PDFConverterServer.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/Native2PDFSvc/bin/winpack-3.6.jar;C:/Program Files/ibm/WebSphere/AppServer1/profiles/AppSrv01/installedApps/HDDLGSDMNK8897Node01Cell/adobe/server1/ServicesNatives2/jars/adobe-bslj.jar" com.adobe.native2pdf.bmc.Native2PDFConverterServer -IOR IOR: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

[Former Community Member]

[12/9/08 12:56:30:118 IST] 00000060 SystemOut O Command line '"C:\Program Files\IBM\WebSphere\AppServer1\java\jre\bin\javaw.exe"'

[12/9/08 12:56:30:197 IST] 00000040 ExceptionUtil E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "doRequiresNew" on bean "BeanId(LiveCycle8#adobe-dscf.jar#EjbTransactionBMTAdapter, null)". Exception data: java.lang.IllegalStateException: Connection to failed service.

at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:87)

at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFactoryManagerPeer.java:79)

at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactoryManagerPeerImpl.java:84)

at com.adobe.service.ConnectionFactoryRmiAdapter.getConnection(ConnectionFactoryRmiAdapter.java:53)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:615)

at com.ibm.rmi.util.ProxyUtil$4.run(ProxyUtil.java:727)

at java.security.AccessController.doPrivileged(AccessController.java:241)

at com.ibm.rmi.util.ProxyUtil.invokeWithClassLoaders(ProxyUtil.java:725)

at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1123)

at $Proxy78.getConnection(Unknown Source)

at com.adobe.service._ConnectionFactoryRemote_Stub.getConnection(_ConnectionFactoryRemote_Stub.java:58)

at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.convertToPdf(NativeToPDFTransactionCallback.java:185)

at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.doInTransaction(NativeToPDFTransactionCallback.java:163)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doRequiresNew(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)

at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)

at com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:769)

at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:779)

at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)

at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)

at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:615)

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doBMT(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)

at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)

at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)

at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)

at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)

at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1095)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1036)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)

at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:832)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:565)

at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)

at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)

at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)

at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1461)

at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:118)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)

at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)

at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

at com.ibm.io.async.AbstractAsyncFuture.i

[Former Community Member]

[12/9/08 12:56:30:493 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-028-Database connection successful.JPG: Job Completion Status: Failed

[12/9/08 12:56:30:587 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-025-Database connection successful.JPG: Time Job Completed: 12/9/08 12:56 PM

[12/9/08 12:56:30:665 IST] 00000040 BMCCaller A com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-026-Database connection successful.JPG: Time of Job Execution: 8,641 ms

[12/9/08 12:56:30:743 IST] 00000040 GeneratePDFIm E com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-000-ALC-PDG-001-000-Conversion failed because of an exception.

Connection to failed service.

[12/9/08 12:56:30:806 IST] 00000040 CreatePDFAct E com.adobe.pdfg.logging.PDFGLogger log ALC-PDG-001-000-Invocation error.

[12/9/08 12:56:30:931 IST] 00000040 CreatePDFAct E com.adobe.pdfg.logging.PDFGLogger log TRAS0014I: The following exception was logged ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EJSLocalStatelessEjbTransactionBMTAdapter_3af08fdf.doBMT(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)

at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)

at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)

at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)

at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)

at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1095)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1036)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)

at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:832)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:565)

at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)

at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)

at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)

at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1461)

at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:118)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)

at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)

at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)

at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)

at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)

at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)

at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)

at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)

at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)

at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)

Caused by: ALC-PDG-1000-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-001-000-Conversion failed because of an exception.

Connection to failed service.

Caused by: java.lang.IllegalStateException: Connection to failed service.

at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:87)

at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFactoryManagerPeer.java:79)

at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactoryManagerPeerImpl.java:84)

at com.adobe.service.ConnectionFactoryRmiAdapter.getConnection(ConnectionFactoryRmiAdapter.java:53)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:615)

at com.ibm.rmi.util.ProxyUtil$4.run(ProxyUtil.java:727)

at java.security.AccessController.doPrivileged(AccessController.java:241)

at com.ibm.rmi.util.ProxyUtil.invokeWithClassLoaders(ProxyUtil.java:725)

at com.ibm.CORBA.iiop.ClientDelegate.invoke(ClientDelegate.java:1123)

at $Proxy78.getConnection(Unknown Source)

at com.adobe.service._ConnectionFactoryRemote_Stub.getConnection(_ConnectionFactoryRemote_Stub.java:58)

at com.adobe.pdfg.c

[Former Community Member]

Ogus i think this will be the required data which you asked for getting the error..



Please help me in this context, i am in great need for the things to be working fine.

I will be very thankful to you.



thanks

Shobhit

[Former Community Member]

And one more thing i am unable to login to workspace through "Administrator".

Its giving the error :



Authenticatio E com.adobe.workspace.users.Authentication userAssertionLogin ALC-WKS-005-002: Authentication error: a problem occurred creating the default queue for user "administrator".



Regards

Shobhit

[aoatak]

Hi Shophit,

For your login problem you can try re-installing your LC ears, because they may be deployed incorrectly.



Oguz

http://www.kgc.com.tr

[Former Community Member]

Thanks for the reply Ogus.



Had you got any solution for the problem of not able to convert a tiff/jpg file into an OCR, i had posted the stack trace from the server logs.

Please help me in this context.



Thanks

Shobhit