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LiveCycle ES Update 1 Installation problems

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Guest

14-08-2008

Hello,



Could you please help me with an installation issue of the LCES.



My Environment



Windows Server 2003 Enterprise Edition

Preconfigured JBoss-4.0.3.SP1 from Adobe

MS SQL Server 2005



Step to reproduce



After JBoss configuration I was trying to do a manual deployment of main ear archives and Ive got several exceptions and warnings to server console:



2008-08-14 14:54:40,393 ERROR [com.adobe.idp.config.AdobePreferenceFactory] UserM:GENERIC_ERROR: [Thread Hashcode: 19106770] Problem with system root| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle database. If this is the first time you are seeing this message, please make sure LiveCycle has been bootstrapped.

2008-08-14 14:54:40,393 WARN [com.adobe.idp.um.auth.filter.SSOFilter] Error in initializing Spnego. This feature would not be avialable

java.lang.RuntimeException: The VersionEntity table does not exist in the LiveCycle database. If this is the first time you are seeing this message, please make sure LiveCycle has been bootstrapped.null



However Jboss started and then I tried to initialize LiveCycle Database from Configuration Manager, but, unfortunately, process didnt start properly and crash with the following exception:



2008-08-14 14:56:19,440 INFO [com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper] Bootstrapping using [java:comp/env/ejb/UserManagerInitializer]

2008-08-14 14:56:19,877 INFO [com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper] Initializing DB ....

2008-08-14 14:56:19,877 INFO [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient] UserM:: [Thread Hashcode: 14633650] Creating DB ....

2008-08-14 14:56:19,924 WARN [com.adobe.idp.common.errors.exception.IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 14633650] | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:initialization failure chainedException:java.lang.NullPointerExceptionchainedExceptionMessage:null chainedException trace:java.lang.NullPointerException

at com.adobe.idp.storeprovider.jdbc.DBConnection.getMissingPriviliges(DBConnection.java:1085)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:929)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:781)



2008-08-14 14:56:19,924 INFO [STDOUT] | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:initialization failure chainedException:java.lang.NullPointerExceptionchainedExceptionMessage:null chainedException trace:java.lang.NullPointerException

at com.adobe.idp.storeprovider.jdbc.DBConnection.getMissingPriviliges(DBConnection.java:1085)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:929)

at com.adobe.idp.storeprovider.jdbc.DBStoreFactory.Initialize(DBStoreFactory.java:781)

at com.adobe.idp.storeprovider.database.DBProviderCache.initialize(DBProviderCache.java:171)

at com.adobe.idp.storeprovider.database.DBProviderCache.createDatabaseSchema(DBProviderCache.java:140)

at com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean.createDatabase(BootstrapperManagerBean.java:279)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)



2008-08-14 14:56:19,940 INFO [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient] UserM:: [Thread Hashcode: 14633650] Creating DB assumed successful....

2008-08-14 14:56:19,940 INFO [com.adobe.idp.um.businesslogic.bootstrapper.UMBootstrapperClient] UserM:: [Thread Hashcode: 14633650] Loading default config....

Replies

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Guest

14-08-2008

2008-08-14 14:56:19,955 WARN [com.adobe.idp.common.errors.exception.IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 14633650] | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:getProvider failure: factory not initialized

2008-08-14 14:56:19,955 ERROR [org.jboss.ejb.plugins.LogInterceptor] EJBException in method: public abstract java.util.Map com.adobe.idp.config.PreferencesSPI.getSystemRoot() throws com.adobe.idp.common.errors.exception.IDPException,com.adobe.idp.common.errors.exception.IDPSystemException:

com.adobe.idp.common.errors.exception.IDPSystemException: nullorigin: | [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12290 errorCodeHEX:0x3002 message:getProvider failure: factory not initialized

at com.adobe.idp.config.PreferencesBean.getSystemRoot(PreferencesBean.java:92)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)



2008-08-14 14:56:20,112 ERROR [com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper] ALC-TTN-011-003: Fehler beim Bootstrapping fur die Plattformkomponente [UserManager]. Meldung der Wrapper-Ausnahme:

Failure to loadConfiguration default. error:javax.ejb.EJBException: RuntimeException; CausedByException is:

nullgetProvider failure: factory not initialized

com.adobe.livecycle.bootstrap.BootstrapException: ALC-TTN-011-003: Fehler beim Bootstrapping fur die Plattformkomponente [UserManager]. Meldung der Wrapper-Ausnahme:

Failure to loadConfiguration default. error:javax.ejb.EJBException: RuntimeException; CausedByException is:

nullgetProvider failure: factory not initialized

at com.adobe.livecycle.bootstrap.bootstrappers.UMBootstrapper.bootstrap(UMBootstrapper.java:107)

at com.adobe.livecycle.bootstrap.framework.ManualBootstrapInvoker.invoke(ManualBootstrapInvoker.java:7 😎

at com.adobe.livecycle.bootstrap.framework.BootstrapServlet.doGet(BootstrapServlet.java:156)



Caused by: | [com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean] errorCode:8193 errorCodeHEX:0x2001 message:Failure to loadConfiguration default. error:javax.ejb.EJBException: RuntimeException; CausedByException is:

nullgetProvider failure: factory not initialized

at com.adobe.idp.um.businesslogic.bootstrapper.BootstrapperManagerBean.loadDefaultConfiguration(BootstrapperManagerBean.java:269)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)



What Ive tried



Delete folder C:\Program Files\Common Files\InstallShield\Universal\Adobe\LC8.2 and reinstall



If anybody knows whats wrong with it, please HELP.
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Els_Uyttenhove

14-10-2008

Same thing here:

windows 2003 server

preconfigured jboss 4.2.0 from adobe

oracle database 10.2.0.3



ERROR [com.adobe.idp.config.AdobePreferenceFactory] UserM:GENERIC_ERROR: [Thread Hashcode: 10933534] Problem with system root| [com.adobe.idp.storeprovider.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle database. Please bootstrap LiveCycle database.



Any suggestions?

Kind regards,

Els
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Guest

18-11-2008

Hi all

During the installation of LC ES8.2. Presently i am on Configuration manager and Getting the error message when i tried to initialize the database.

Bootstrapping Error: ALC-TTN-103-000

Failed on step 'Invoking component bootstrapper' of task 'Bootstrapping User Manager'



ALC-TTN-103-000: Bootstrapping request failed on server. Message from server:



ALC-TTN-011-003: Bootstrapping failed for platform component [UserManager]. The wrapped exceptions's message reads:

Failed to loadConfiguration default. error.com.ibm.ejs.container.UnknownLocalException



Can anyone please help me iin this context as i am new to this product.

aoatak

21-11-2008

Hi Shobhit,

Can you attach the exception from your application server log and also specify your software configuration; os, jdk, app.server, db, clustered or single?



Oguz

www.kgc.com.tr
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Guest

26-11-2008

I am also facing this during the server startup. I am using JBoss, Single Server with MySQL 5.1 and JDK 1.5 on Windows XP Professional.



Following is the stack trace:



11:20:05,952 WARN [DBStoreFactory] UserM:GENERIC_WARNING: [Thread Hashcode: 29061548] The VersionEntity table does not exis

in the LiveCycle database. Please bootstrap LiveCycle database.

11:20:05,952 WARN [IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 29061548] | [AuthenticationManagerBean] err

rCode:12801 errorCodeHEX:0x3201 message:Exception while getting principal from Directory manager| [com.adobe.idp.storeprovid

r.jdbc.DBStoreFactory] errorCode:12293 errorCodeHEX:0x3005 message:The VersionEntity table does not exist in the LiveCycle d

tabase. Please bootstrap LiveCycle database.
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aoatak

26-11-2008

Hi,

Did you Create LC Database through LC Configurator Manager? Can you check that mysql dataabse available?



Oguz
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Guest

05-12-2008

Thanks Oguz



I resolved that problem.

I think that was because of some JVM and bus issues.



But after the installation when i tried to convert the jpg entension file into the OCR i was getting the following error:



Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service.



Can you please help me in this.



I am able to convert it in pdf but while converting in OCR the error occurs.

Thanks in advance



Shobhit
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aoatak

05-12-2008

Did you follow the steps for PDF Generarator configuratin in "Post Deployment Activities" section of the document dor your AppServer Install Guide. You need to install Acrobat and configure it according the the document.

If you further help you can contact us from : http://www.kgc.com.tr/company_Contact.html



Oguz

http://www.kgc.com.tr
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Guest

07-12-2008

Thanks for the reply Oguz



Actually i am able to convert the files into pdf.

But problem arises when i tried to convert the files to Searchable pdf i.e. OCR.

While doing this i got the error:



Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service.



And after that their is a pop-up of windows which shows error as:



PDF generator Process launcher has encountered a problem and needs to close.



I dont know why the Process launcher isnt working, can you please help me in curing/getting the root cause. I tried my best but unable to resolve the issue.



Thanks in advance

Shobhit