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issues with fields and email functionality

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Former Community Member
Hi,



I created a form a week ago that worked perfectly.



However when I created a new form to replace it some users advised me that they cannot type into the fields and other have advised the submit by email button does not work.



THe form works ok on my PC, any ideas?



The form is saved on the web and some users have been opening it inside IE and others saving it to their desktop and using it from there.



Mix of XP & Vista OS but no correlation to the errors occuring.



Any suggestions are appreciated.



Matt.
3 Replies

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Level 7
For many people submit by e-mail can never work, because their PC is

not set up to send email. For example, countless millions use only

Hotmail, Gmail, Yahoo or similar.



It's also possible you set options (like "submit whole PDF") that

don't work with the free Reader.



It's best to think of "submit by e-mail" as something to help you in

the prototyping before moving on to a proper web-based solution.



Aandi Inston

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Former Community Member
Thanks for the response Aandi.



When you say a proper web-based solution . . . how can live cycle best be integrated to a proper web-based solution.

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Level 7
The normal way of working with any web-based form is to submit it to a

script on a web server - an ASP, PHP, CGI or similar.



What you do on the server is entirely up to the programmer who writes

the script: add to a database, send an e-mail... some activities will

require spending thousands more on server software though.



Aandi Inston