Expand my Community achievements bar.

Forms on a Mac

Avatar

Former Community Member
Hello,



I have a form on our server that everyone with Windows can use. But no one using a Mac can fill it in. I don't even know what questions to ask. Can someone help?



Thank you.
2 Replies

Avatar

Former Community Member
1. Ask your end user what reader they are using on the mac?

2. What are you using on the Windows side? (Reader / Acrobat ?)

3. How was the form created? (Acrobat, Designer, 3rd Party?)

4. If you can send me your form to davidl AT ensemble.com , i can take a look at it.



Thanks!



David

www.ensemble.com

Avatar

Former Community Member
Your Mac users are probably using 'Preview' to view their PDF-files. Preview comes bundled with MacOS X and is capable to open static PDF files, however you CAN NOT use it for Interactive forms.



Just ask your Mac users to download the Mac-version of Adobe Reader 7.0.5 or later and it will work OK.