Converting a tiff or jpg file into a searchable pdf.

[Former Community Member]

hi

I am new to LC, i am trying to convert the tiff file into a pdf through the admin ui then the things are moving fine. But when i used the Standard OCR option in FILE TYPE SETTING i am getting the error as:



Error Code:1000

Error Message: ALC-PDG-001-000-Conversion failed because of an exception. Connection to failed service.



i am not getting why the error is coming and along with this error a their is a pop-up of windows which shows error as:



PDF generator Process launcher has encountered a problem and needs to close.



Please help me in this context.



thanks

Shobhit