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Sign in to view all badges"'s signer information does not match signer information


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Trying to install Adobe LiveCycle Reader Extensions WebSphere and Adobe Policy Server. The installation goes well, but it does not work to access.

In System.Err I get the following message:

java.lang.SecurityException: class "com.rsa.jsafe.provider.JSA_3DES_EDESecretKey"'s signer information does not match signer information of other classes in same package.

The problem is in java.lang.ClassLoader.checkCerts.

In System.Out I get CNTR0020E: Non-application exception occurred while processing method "getUsageRightsCredentialPassword" on bean "BeanId(CredentialSecurity#CredentialSecurityEJB.jar#/ejb/com/adobe/solutions/credentialsecurity/, ........)". Exception data: java.lang.SecurityException ..... same as in System.Err

and after this there is a Servlet Error - [ARESServlet]: java.lang.IllegalException: Commit failure - rollbackException javax.transaction.RollbackException.

Thankful for any guidance how to solve or troubleshoot this further.
2 Replies


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Version of APS and Adobe LiveCycle Reader Extension is 7.0.2


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I found this problem described for Unix (Myself running this on Windows 2003), but added asn1 jsafe jsafeJCE jar files to ClassLoader. This solved this problem.