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Video Tracking for YouTube and YouTube Playback youtube video disappears issue

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Level 3

Hey all,

 

I tried looking for documentation or if anyone has experienced the same as what I am but was unable to find anything. 

 

When I enable any of the extensions (YouTube Playback or Video Tracking for YouTube extension), my youtube video disappears on the site. I'm assuming it is something with the markup of how the iFrame/embed is but not sure if anyone can provide any feedback or assistance?

2 Replies

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Community Advisor

Hi, I'm the developer of the YouTube Playback extension. So my follow-up questions focus on that extension and not on any other.

When the "Enable video playback tracking" action runs, it updates all YouTube IFrames (or, if you've specified a selector, then those DOM elements that match the selector) to add the required "enablejsapi=1" parameter to the YouTube URL (if that parameter is not in the URL already). This causes the browser to reload the video (as browsers are designed to do, when an element's source URL changes). However, your video should really just appear as a flicker, and then it should be available for normal playback again.

What you're experiencing is definitely unexpected to me. Could you share a web page that has this problem? You can private message me with that web page's URL.