We are checking why different customer profiles are stitched together by different email . Any suggestion on how to throubleshooting this issue and check if we associate properly identity with an identity namespace?
Are there any other identities apart from email identity for these profiles? And that other identity is common between different profiles?
Common example : same device used by different users , in this case ECID,email as identities. Different emails would be stitched together as ECID is same .
Best way to trouble shoot, observe identity graph and check data sources of different identities.
Are there any other identities apart from email identity for these profiles? And that other identity is common between different profiles?
Common example : same device used by different users , in this case ECID,email as identities. Different emails would be stitched together as ECID is same .
Best way to trouble shoot, observe identity graph and check data sources of different identities.
Common example : same device used by different users , in this case ECID,email as identities. Different emails would be stitched together as ECID is same .
We noticed by usingIdentitygraph viewer where we checked the list of data sources.
