Hey Community,
I have a question related to pushing Audiences to a destination.
Providing an example first:
My question is, will the mapping change on Day 2 impact audiences pushed on Day 1?
I see that lately, a lot of identities are being excluded. I'm not sure if the wrong mapping has been used or that a change might impact old pushes.
Thanks 🙂 Ricardo
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@riballor Yes, changing the identity mapping (e.g., from email to phone) can impact how audiences behave at the destination — especially if the same audience segment continues to be updated or refreshed.
I will suggest you to If possible, don’t change identity mappings mid-stream without re-evaluating the impact on active audiences. Consider duplicating the destination or archiving the old one if you need a clean break.
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Do you know if there is some documentation that state this?
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