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Multiple page name sent from a single react component not tracked

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Level 1

Hello,
I 'm sending the adobe page name , one on page load and another on a success api call, in the same page.
But in the adobe tracking tool i only see a single page name under Report Suite(s) column, [xyz-TAG-1].
but under the network section i see  2 columns where i see the 2nd TAG in Page Name coumn -[xyz-TAG-2].
but under the Adobe analytics i do not see the [xyz-TAG-2].
is this. a known issue or is this the expected behaviour , 
also are both the page names are received in the tracker?

2 Replies

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Level 7

Hi @harshapr ,

This is expected behavior most of the time.

Both values can reach Adobe, you can see the second tag in the browser network request, so the tracker did receive it.

But Adobe’s Pages report only counts page view hits. If the second hit was sent as a link/event (or you only changed pageName without actually calling a pageview), it will show in the network but won’t show up as a page in the Pages report.

Thanks,

Ankit

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Community Advisor

Hi @harshapr 

Just one question, is the second request you are sending another page view call or is it a custom link tracking call? Because the "Page" dimension is only available within a page view event, and not custom link tracking. You can set the pageName, and you will see it in your network request, but Adobe will ignore the value during processing.

 

if you want to have the page name accessible within custom link tracking calls, then make sure to send the pageName value within a separate prop or eVar in the custom link tracking call. I would recommend a Hit-scoped eVar to benefit from the longer value it can hold (255 Bytes vs 100 on a prop)

Cheers from Switzerland!