How to establish connection between AEP to Journey orchestration(JO) to get event trigger in JO | Community
Skip to main content
V
vinayababu
Level 2
December 16, 2020
Solved

How to establish connection between AEP to Journey orchestration(JO) to get event trigger in JO

  • December 16, 2020
  • 2 replies
  • 2666 views

Hi Team,

 

We have the data in AEP dataset. Now we want to schedule a journey . We created the journey with event. 

To trigger this journey we want to receive event from AEP.  so how to configure the AEP with Journey orchestration.

Could you please share any document/video available to make this configuration.

 

Thanks

 

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by Kunal_Gaba_

    I am not an expert but I guess the event data should be ingested into AEP via a streaming data source. And for that you should leverage Adobe Launch and configure web sdk (if source is web) or mobile sdk (if source is mobile app). For example- If your journey starts when some user adds something to a shopping cart. Then that cart add event should be sent to AEP via Adobe Launch web sdk. If it is not a behavioral data and coming from an external third party source then you will have to ingest that data by configuring your data source manually. 

    2 replies

    Kunal_Gaba_
    Kunal_Gaba_Accepted solution
    December 21, 2020

    I am not an expert but I guess the event data should be ingested into AEP via a streaming data source. And for that you should leverage Adobe Launch and configure web sdk (if source is web) or mobile sdk (if source is mobile app). For example- If your journey starts when some user adds something to a shopping cart. Then that cart add event should be sent to AEP via Adobe Launch web sdk. If it is not a behavioral data and coming from an external third party source then you will have to ingest that data by configuring your data source manually. 

      Kunal_Gaba_
      Kunal_Gaba_
      December 22, 2020

      You can create a segment in AEP after you have configured Adobe Launch web SDK with your site. You can create a segment using the steps shared here - https://experienceleague.adobe.com/docs/experience-platform/segmentation/ui/segment-builder.html?lang=en#next-steps. Just watch the videos if you have any doubts.

      Once you have created a segment then you can use Segment Qualification Event in Journey Optimizer to trigger the journey. In the SQ event you can select the same segment and select the behavior as "Enter". The journey will be triggered in real time as and when the user of your website takes any action which results in segment qualification. Hope this helps.

      For more information see this - https://experienceleague.adobe.com/docs/journeys/using/building-journeys/about-journey-building/events-activities/segment-qualification-events.html?lang=en#best-practices-segments 

      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      January 5, 2021
      Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
      Terms & ConditionsAccessibility statement

      Loading footer...