How long will an AAM segment show up in AEP? | Community
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akwankl
Level 6
March 8, 2023
Solved

How long will an AAM segment show up in AEP?

  • March 8, 2023
  • 1 reply
  • 707 views

Hi there,

 

I followed the documentation here: https://experienceleague.adobe.com/docs/audience-manager/user-guide/implementation-integration-guides/integration-experience-platform/aam-aep-audience-sharing.html?lang=en

 

And everything seems to have been set up successfully. It's been around 30 mins, and I still don't see the AAM segment show up in the Audiences tab of segment workflow UI. I am probably just a bit eager, but when should I expect to see the segment show up?

 

Thanks,

Alan

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Best answer by Anil_Umachigi

@akwankl ah ok! got it. 

Yes not just for AAM, but the evaluation numbers are not real time and run at batch every day if i'm not wrong. The evaluation would have happened already but there is always a delay to show up in UI. 

 

Anil

1 reply

Anil_Umachigi
Adobe Employee
Anil_UmachigiAdobe Employee
Adobe Employee
March 9, 2023

@akwankl just to confirm, you are looking in the same sandbox under the Audience tab ( screenshot below). 

Also this was a while back and not sure if still valid, adobe support had to enable this for your org Id. May be you should reach out and have this enabled. 

 

Let us know if that helped. 

Anil

 

 

    A
    akwanklAuthor
    Level 6
    March 9, 2023

    Hi @anil_umachigi that's correct, I see everything in you screenshot. There is a snippet in the article that mentions something about the next segment evaluation time, so I will wait a day before reaching out to support. Thank you!

    Alan

      Anil_Umachigi
      Adobe Employee
      Anil_UmachigiAdobe EmployeeAccepted solution
      Adobe Employee
      March 9, 2023

      @akwankl ah ok! got it. 

      Yes not just for AAM, but the evaluation numbers are not real time and run at batch every day if i'm not wrong. The evaluation would have happened already but there is always a delay to show up in UI. 

       

      Anil

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