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Handling Special Characters in AEP


Level 2

Hello, I have a bit of an urgent ask. 

We're ingesting data into AEP using a csv file, and some values in the csv files are in foreign languages that have special characters (e.g. é or ô). When this data is ingested in AEP the special character is replaced with 


How can I ingest data in AEP, such that the special characters don't get replaced. The data type for all these fields is string. 



1 Reply


Level 2

Hi @trojan_horse ,

To sort out the special character issue in your CSV files when uploading to AEP, make sure you save your file as 'CSV UTF-8' instead of the usual comma-separated format. This should prevent those � symbols from showing up in your data.