Email Bounce Categories

[jm_11]

What exactly does it mean when an email bounces and the type of the bounce is : ignored/timedout on adobe journey optimizer. 

More specifically, what are the set of reasons that would cause a set of individuals to have timed out? 

[NimashaJain]

@Anil_Umachigi and @_Manoj_Kumar_ can you help @jm_11 

[_Manoj_Kumar_ · Accepted solution]

Hello @jm_11 

You can read about bounces on the documentation here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channel-report/campaign-global-re...

Timeout is not a something that happens when some does meet the conditions/events criteria. You can see the documentation here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/create-journ...

[AndresBautista]

Hello @_Manoj_Kumar_,

The first link shared no longer exists, is there any new documentation that talks about the types of bounces we can see in the reports?