Change date format in UI and queries to DD/MM/YYYY

[_Andy_]

Hi everyone,

The dates in the AEP UI and for query results are displayed as MM/DD/YYYY.

I would prefer it to display as DD/MM/YYYY in line with our locale (Australia); is there an option to change this?

I have tried setting my Adobe profile preferred language to English (UK), as well as my browser language to English (UK), no changes were observed.

Thanks,

Andrew

[RiteshYadav18]

@_Andy_  did you check below 

- data prep function for timezone : https://experienceleague.adobe.com/en/docs/experience-platform/data-prep/functions

[_Andy_]

Hi @RiteshYadav18,

Thanks for the reply.

My issue is not with ingesting dates into platform, as the dates themselves are correct. My issue is with the way dates are displayed in the UI as MM/DD/YYYY and I would prefer it to be displayed as DD/MM/YYYY.

[RiteshYadav18]

@_Andy_  check your or with admin have permission to change the locale this might change setting to UK locale which is DD/mm /YYYY

https://experienceleague.adobe.com/en/docs/core-services/interface/features/browser-language

[_Andy_]

@RiteshYadav18 I have already set my Adobe profile preferred language to English (UK), as well as my browser language to English (UK), no changes were observed.

[RiteshYadav18]

@_Andy_ did you mean on the cloud/ Admin profile as suggested in the shared link?

[_Andy_]

@RiteshYadav18 Correct, on the Experience Cloud profile as suggested in the shared link, under section "To specify a default language". It leads to https://account.adobe.com/profile where I have already set my language preference.

Does AEP only support English (US)?

[RiteshYadav18]

@_Andy_  no it should also support UK , if not working suggest you open an Adobe ticket or @kautuk_sahni  can you tell what would be the right option here for @_Andy_  for reaching out to Adobe support.

[kautuk_sahni]

@RiteshYadav18 @_Andy_ , the best way to reach out to support is https://experienceleague.adobe.com/home#support 

[_Andy_ · Accepted solution]

Thanks @kautuk_sahni. and @RiteshYadav18 

Adobe support has confirmed changing the displayed dates in AEP from MM/DD/YYYY to DD/MM/YYYY as a feature has already been logged as a request with the engineering team, however it has not yet been developed or made available.

Summary: AEP only supports displaying date format as MM/DD/YYYY

[TylerKrause]

Glad to here that the request has already gotten submitted to product.

Definitely wouldn't hurt to get an Idea logged here so that the community can show our interest in the feature as well

[kautuk_sahni]

@_Andy_ Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!