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Access denied - Observability


Level 3

I have full and complete access to my Sandbox - 118765E655DEE7427F000101@AdobeOrg .


Problem 1: have been trying to access, however been getting following error 

Problem 2: Inspite of passing sandbox  name, it says missing Sandbox name.


    "title""Access Denied",
    "details""Access Denied. x-Sandbox-Name is missing."
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