Expand my Community achievements bar.

Help shape the future of AI assistance by participating in this quick card sorting activity. Your input will help create a more effective system that better serves your needs and those of your colleagues.

WKND has not adobe experience platform launch embedded code

Avatar

Level 2

Hi. According to this:

image.png

, the embedded code should appear in order to be replaced but it doesn't; it's even worse, Adobe Experience Platform Debugger doesn't allow me to add a new one since it doesn't find Adobe Experience Platform Launch:

 

ivanlorenzo_0-1623307280683.png

, so this tutorial can not be followed.

 

Perhaps adobe's technicians should look into this issue.

 

Regards.

IL.

 

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies

Avatar

Employee

Hi @ivanlorenzo ,

 

Did you try reloading the browser tab after opening the Debugger to make sure it finds Launch?

 

Screen Shot 2021-06-10 at 9.59.00 AM.png

 

Thank  you for reaching out to us.
Joe

Avatar

Level 2

Hi, @joek81541110 .

Yes, I did. As a matter of fact, I even tried to close and open AEPD several times, but it didn't work.

Eventually I got tired of it and with the best of hopes, I left it open and finally, after 7 or 8 minutes it worked.

I didn't posted it because I was expecting some feedback. My apologies for this.

I'd like to add that something similar happens, sometimes, when trying to replace Launch embedded code at the Tools section of Adobe Experience Cloud Debugger.

Thanks for the response.

IL.