Lifecycle Events - Not Seeing Install, or First launch etc

[pgatto2023]

Hey all,

I have Lifecycle events running in AEP - however, I don't ever see any First Launch, Upgrade or App Install events.

Unsure as to how to report on these metrics

[abhinavbalooni]

Hey @pgatto2023 

Did you check the fields are getting populated ? There are specific fields in the schema field group for install, upgrade etc.

Would suggest checking those fields when you expect the data to come through.

Let us know how you go with it.

Cheers,

Abhinav