Adobe Experience Platform Data Collection

emilio-ojeda · 7/26/22

By doing the migration from ADBMobile to AEP SDK, the AEP SDK is not retrieving any value at all.

I am always getting an AEPError.callbackTimeout.

Is there a way to get it working?

Spoorthi_Pujari · 7/26/22

Could you please open a ticket with Adobe Client Care and provide more information on which AEP SDK you are using, what version of the SDK is installed, what value you are trying to retrieve and which API call in the SDK gives the error? Could you also please attach any error you might see in the logs?

View solution in original post

Spoorthi_Pujari · 7/26/22

Hello @emilio-ojeda ,

Could you please open a ticket with Adobe Client Care and provide more information on which AEP SDK you are using, what version of the SDK is installed, what value you are trying to retrieve and which API call in the SDK gives the error? Could you also please attach any error you might see in the logs?

Adobe Experience Platform Data Collection

AEP SDK does not retrieve any value at all

Learn

Documentation

Events

Community

Support

Resources

Adobe account

Adobe