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Workflow is still running even after step showing as completed.


Level 7

Workflow steps show completed. But still it is showing as 'Running' in the workflow instances?

Tried adding the step as in this post - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/custom-workflow-instance-a... , added dam update workflow step as last step, still this is not fixed.



Please find below the code from my workflow


@component(name = "TestMove operation", service = WorkflowProcess.class, property = {
"process.label=Move operation" })
public class MoveOperation extends GenericWorkflowProcess {

private ResourceResolverFactory resourceResolverFactory;

private TestService service;

public void execute(WorkItem workItem, WorkflowSession workflowSession, MetaDataMap metaDataMap)
throws WorkflowException {
final WorkflowData workflowData = workItem.getWorkflowData();
final String assetPath = workflowData.getPayload().toString();
try (ResourceResolver resolver = resourceResolverFactory
.getServiceResourceResolver(ServiceUser.SERVICE_USER.getAuthMap())) {
Long serialValue;
Resource resource = resolver.getResource(assetPath);
Resource metadataResource = resource.getChild(Constants.JCR_CONTENT_METADATA_WITHOUT_SLASH);
ValueMap properties = ResourceUtil.getValueMap(metadataResource);
serialValue = properties.get(Constants.ID,Long.class);
if ((Objects.nonNull(serialValue))) {
Resource rootPathResource = resolver.getResource(Constants.ROOT_PATH);
service.moveAsset(resource, serialValue, resolver, rootPathResource, Constants.ROOT_PATH);
this.persistData(workItem, workflowSession, Constants.OPERATION_COMPLETED, true);
} catch (LoginException | PersistenceException e) {
log.error("Unable to login or modify/add property as '{}'", ServiceUser.SERVICE_USER, e);



I checked inside /var path and workflowitem node shows all status as completed. But the main parent node status is showing as RUNNING.




Anyone has faced this issue or have any leads?

6 Replies


Community Advisor

Hello @P_V_Nair 

Can you please cross-check, if Handler Advance is configured for the Workflow Step?


Then it will automatically advance to next step.


Please refer to https://experienceleague.adobe.com/docs/experience-manager-64/developing/extending-aem/extending-wor...

Aanchal Sikka


Level 4

Hi @P_V_Nair ,

Did you try to complete workflow in your custom workflow process step. 



// querying work items
WorkItem[] workItems = wfSession.getActiveWorkItems();
WorkItem workItem = wfSession.getWorkItem(id);

// getting routes
List<Route> routes = wfSession.getRoutes(workItem);

// completing or advancing to the next step
wfSession.complete(workItem, routes.get(0));

//optionaly terminate the current workflow programmatically



Note: Please ensure that Handler Advance is checked and your workflow model is synced after edit. 



Reference https://experienceleague.adobe.com/docs/experience-manager-65/developing/extending-aem/extending-wor... 


Level 7

@aanchal-sikka @akashdeepAEM @Nikita___Garg I could see that workflows are still in running status and one thing I noticed which is contributing to this is that, after every deployment ,the green check in the workflow is going and it is not synced.



Employee Advisor

hi @P_V_Nair ,


May I know how many workflows are in running state in the existing instance?


Whether this is happening with this workflow only or others as well?



Nikita Garg