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SOLVED

Workflow is getting aborted at Participant step

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Level 2

Hi Team,

 

We have a custom workflow for publishing a page to preview and prod servers through programmatically. In workflow 1st step is custom process step which publish a page to preview server and 2nd step is OOTB Participant step which sends a inbox notification to the group configured for approval and 3rd step is custom process step to publish page to actual Prod server .

The issue is workflow is getting aborted at participant step. when we create a workflow for a page, Step 1 executed successfully which is publish page to preview server and workflow is getting aborted at Step 2 that is Participant step without any error or exceptions in logs.

Note: This issue is on Prod only, in lower environments including stage this issue is not happening.

1 Accepted Solution

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Correct answer by
Level 6

Interesting..

A couple of things you can check:

  1. Is the group that is assigned to the participant step present in the Production instance? 
  2. Check the failure reason and history of the abort instance in the Workflow console under the Failures directory /libs/cq/workflow/admin/console/content/failures.html
  3. Also, compare the runtime models b/w the stage and production instance to see if there is any difference.

View solution in original post

1 Reply

Avatar

Correct answer by
Level 6

Interesting..

A couple of things you can check:

  1. Is the group that is assigned to the participant step present in the Production instance? 
  2. Check the failure reason and history of the abort instance in the Workflow console under the Failures directory /libs/cq/workflow/admin/console/content/failures.html
  3. Also, compare the runtime models b/w the stage and production instance to see if there is any difference.