Adobe ID is not linked with your Adobe Experience Cloud solution accounts.

[NikhilDu4]

Hello,

as per my organization policy i can not use my company mail id so i am trying to login via my personal mail id and it is showing that "It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts.
Please get in touch with your Org Administrator or Adobe Enterprise Support."

Please help me with the solution.

[ManviSharma]

Hello @NikhilDu4 ,

Access to Experience Cloud can only be granted to an Enterprise/Business ID that is created and managed by your organization. A personal Adobe ID cannot be linked.

You will need to:

1. Ask your Org Administrator to create or enable an Enterprise/Business Adobe ID for you.

2. They must assign you to the correct Product Profile in the Adobe Admin Console.

3. Only then you can sign in and access Experience Cloud.

Without this, logging in via a personal email ID will not work due to organization security policies.