Workflow is getting aborted at Participant step | Community
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gskittu
Level 2
October 19, 2022
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Workflow is getting aborted at Participant step

  • October 19, 2022
  • 1 reply
  • 712 views

Hi Team,

 

We have a custom workflow for publishing a page to preview and prod servers through programmatically. In workflow 1st step is custom process step which publish a page to preview server and 2nd step is OOTB Participant step which sends a inbox notification to the group configured for approval and 3rd step is custom process step to publish page to actual Prod server .

The issue is workflow is getting aborted at participant step. when we create a workflow for a page, Step 1 executed successfully which is publish page to preview server and workflow is getting aborted at Step 2 that is Participant step without any error or exceptions in logs.

Note: This issue is on Prod only, in lower environments including stage this issue is not happening.

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Best answer by Lokesh_Vajrala

Interesting..

A couple of things you can check:

  1. Is the group that is assigned to the participant step present in the Production instance? 
  2. Check the failure reason and history of the abort instance in the Workflow console under the Failures directory /libs/cq/workflow/admin/console/content/failures.html
  3. Also, compare the runtime models b/w the stage and production instance to see if there is any difference.

1 reply

Lokesh_Vajrala
Community Advisor
Lokesh_VajralaCommunity AdvisorAccepted solution
Community Advisor
October 19, 2022

Interesting..

A couple of things you can check:

  1. Is the group that is assigned to the participant step present in the Production instance? 
  2. Check the failure reason and history of the abort instance in the Workflow console under the Failures directory /libs/cq/workflow/admin/console/content/failures.html
  3. Also, compare the runtime models b/w the stage and production instance to see if there is any difference.
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