We recently migrated to AEM 6.4 and noticed all OOB workflow Email notification body content which also has URL mentioned pointing to local-host URL on all environments (dev,stage, prod)
This was working on prior AEM version we were on (6.1) and We do have OSGI Link Externalizer Config properly setup for all run modes on 6.4
Apart from externalizer, We do have Day CQ Workflow Email Notification Service (com.day.cq.workflow.impl.email.EMailNotificationService) configured with correct values for Dev/stage/prod but its also not helping.
Can anyone tell if its a product bug or required additional configuration ?
Solved! Go to Solution.
Our support team replied:
Ok, so when I tested with Externalizer then the setting is ignored. Whenever I use Host URL Prefix from Host URL Prefix
It changes the prefix.
Might a good idea to log a support case
It was closed because a customer support agent asked you open a ticket. They said they saw an issue. Once we get confirmation from support- we typically close the thread. There is nothing more we can do here - this is a bug. Did you log a ticket?
@anuj_pathak1 Were you able to resolve this bug with OOTB Workflow template not honoring the externalizer domain mapping? We are implementing this for one of the projects and need no customization of templates and unfortunately it doesn't work fine even in AEM 6.5.4.
Any pointers would be helpful!
Would love to know too, as on 6.5.8 this is an issue with Task Notifications too.
3 Years, and never officially fixed