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Video/Audio thumbnail issue in touch ui while opening the dialog?


Level 3


Foundation Video/Audio component thumbnail issue:

cq/gui/components/authoring/dialog/fileupload) and

(granite/ui/components/foundation/form/fileupload) is unable to retrieve the thumbnail after dialog submission while opening the dialog?Is it Product a issue? Is there any solution for this?


1) Created a component with resource type (cq/gui/components/authoring/dialog/fileupload) or (granite/ui/components/foundation/form/fileupload)

2) Dragged the video/Audio component  into that dialog.

3) Submit the dialog with the video/Audio added.

4) Re-open the dialog(Video image will not be seen)- broken image along with url reference


4 Replies


Level 3

Hi smacdonald2008

Any update on this ? We have raised an adobe ticket also but there is no resolution for this ? Is it a bug for Video/Audio assets?


Level 1

Has this issue been resolved? I am using