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Unable to create a page by providing only title after upgrade AEM6.2 to AEM6.4

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Level 2

Hello,

We have upgraded our application from AEM 6.2 to AEM 6.4. In AEM author i am not able to create page by proving "title" only.

While creating page it shows loading and after a long time it is giving below error.

1607119_pastedImage_0.png

To debug this issue i have tried below steps

  1. First we have restarted the AEM author instance for rebuild all the bundles.
  2. We have reinstall the package in /crx/packmgr.
  3. On click on create button, in network tab i could see the action goes to /libs/wcm/core/content/sites/createpagewizard/jcr:content and waiting for page creation.
  4. We have tried to create a page via classic UI (/siteadmin), still page is not getting created.
  5. We found one forum https://forums.adobe.com/message/10428545#10428545 where it is saying might be network issue browser window issue. We have clear the browser cache and close the browser window then reopen the browser and tried again but still issue occurred.
  6. We have also tried with different browsers (Chrome, Firefox and IE11) but it was not helpful.

Can anyone help on this.

Thanks in advance !!!

Regards,

Prahlad

6 Replies

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Administrator

Request you to open Support ticket for this.

-Kautuk



Kautuk Sahni

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Level 2

Hi,

While investigating the issue we did below steps.

  1. Trying to create a page on local environment and monitor the logs then found few of the files are using to create a page

        a. /libs/cq/gui/components/siteadmin/admin/createpagewizard/page/POST.jsp         b. /mnt/overlay/wcm/core/content/sites/createpagewizard.html         c. /libs/wcm/foundation/components/page/head.js

  1. Now add few logs in POST.jsp file to debug. Refer attached file "POST.jsp". Now tried to debug on train again and check the logs and found, after line #66 no logs are getting printer.

line #66 :: Page p = pageManager.create(parentPath, pageLabel, template, pageTitle, false);

  1. Error.log::

  1. 07.12.2018 16:21:36.462 *ERROR* [10.48.27.185 [1544160096347] POST /libs/wcm/core/content/sites/createpagewizard/_jcr_content HTTP/1.1] libs.cq.gui.components.siteadmin.admin.createpagewizard.page.POST$jsp ABC = Page name ::
  2. 07.12.2018 16:21:36.462 *ERROR* [10.48.27.185 [1544160096347] POST /libs/wcm/core/content/sites/createpagewizard/_jcr_content HTTP/1.1] libs.cq.gui.components.siteadmin.admin.createpagewizard.page.POST$jsp ABC = Page title :: demo3
  3. 07.12.2018 16:21:36.462 *ERROR* [10.48.27.185 [1544160096347] POST /libs/wcm/core/content/sites/createpagewizard/_jcr_content HTTP/1.1] libs.cq.gui.components.siteadmin.admin.createpagewizard.page.POST$jsp ABC = Page parentPath :: /content/corporate
  4. 07.12.2018 16:21:36.462 *ERROR* [10.48.27.185 [1544160096347] POST /libs/wcm/core/content/sites/createpagewizard/_jcr_content HTTP/1.1] libs.cq.gui.components.siteadmin.admin.createpagewizard.page.POST$jsp ABC = Page template :: /apps/corporate/templates/general-page

  3. We found the create method of PageManager is not working in train if we input only "title". To debug more enable log for PageManager classes.

createpage.png

error-log.png

Could anyone please provide any inputs on this?

Regard,

Prahlad

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Level 1

We are also facing this same issue after upgrade AEM6.2 to AEm6.4SP3

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Level 2

Yes We are also facing the same issue after the upgrade. Do we have any process to get back how the pages used to behave in AEM 6.2

Earlier Behavior : When we used to create pages in AEM 6.2, while creating a page in AEM 6.2, even though when we haven't entered any "Name" for the page, AEM would be taking the title of the page as Name.

But, we are missing this behavior after upgrading our application from AEM 6.2 to AEM 6.4. Can we get any resolution for this. Or any fixes via service packs or code fixes for this.

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Level 4

Hi @prahladd9593982 , Did you get any update on your support ticket ?