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October 12, 2023
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Translation jobs failed/stuck Created from Reference Panel

  • October 12, 2023
  • 2 replies
  • 643 views

Hi Team,

 

I am getting issue with translation jobs stuck to status SUBMITTED instead of Translation In Progress, if started after creating from Reference Panel.

We are using AEM 6.5.18 version.

  1.  I have created Translation projects from Reference Panel using Human Translation Method.
  2. Opened the Project Console and Started the Translation Jobs.
  3. Jobs Status updated from DRAFT and stuck into SUBMITTED status.

Expected: Status should be TRANSLATION IN PROGRESS

 

Temporary Solution:

I found the workaround for the above issue is, If we Open the Translation Job Properties dialog from Project Console and press Save and Close. Then after it start the translation jobs, then it works fine and available to Vendor for translation.

 

But this should not be, Ideally Translation jobs created and started from Reference panel should work normally.

 

cc @aanchalsikka / @kautuk_sahni 

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Best answer by aanchal-sikka

Hello @mayank-saxena1987 

 

Please cross-check if you are to reproduce the issue with AEM 6.5.18 with no custom code.

If you are able to reproduce, please raise an Adobe ticket

2 replies

aanchal-sikka
Community Advisor
aanchal-sikkaCommunity AdvisorAccepted solution
Community Advisor
October 18, 2023

Hello @mayank-saxena1987 

 

Please cross-check if you are to reproduce the issue with AEM 6.5.18 with no custom code.

If you are able to reproduce, please raise an Adobe ticket

Aanchal Sikka
kautuk_sahni
Community Manager
Community Manager
October 19, 2023

Recommend creating a Support ticket to debug this. 

-Kautuk 

Kautuk Sahni