updater.aem-service-pkg is in installer state

[Beaula123]

I have installed Service pack 15 recently and updater.aem-service-pkg is not active. Below are the error logs.

18.10.2023 15:30:47.726 *INFO* [OsgiInstallerImpl] org.apache.sling.installer.core.impl.tasks.BundleStartTask Could not start bundle updater.aem-service-pkg [592]. Reason: {}. Will retry.
org.osgi.framework.BundleException: Unable to resolve updater.aem-service-pkg [592](R 592.0): missing requirement [updater.aem-service-pkg [592](R 592.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.sling.installer.api)(version>=3.1.0)(!(version>=4.0.0))) Unresolved requirements: [[updater.aem-service-pkg [592](R 592.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.sling.installer.api)(version>=3.1.0)(!(version>=4.0.0)))]
	at org.apache.felix.framework.Felix.resolveBundleRevision(Felix.java:4398)

[aanchal-sikka · Accepted solution]

Hello @Beaula123 

Is it on the server or local? Has the Service pack 15 installation successful in other servers/local?

The service pack 16 seems to fix many issues of SP15. Maybe you should probably use the latest Service Pack, if you are trying to upgrade.

[kautuk_sahni]

@Beaula123 Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.