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TouchUI component not updating on page when added, modified, or deleted

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Tom_Fought
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Tom_Fought
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06-03-2019

Looking for some direction here.

I have created a Touch UI component that works normally for editing the component properties, but:

  • does not show up when I drag it onto the page, but it is there after page refresh
  • does not disappear when I delete it from the page, but it is gone after page refresh
  • does not update content on the page after modification, but the content is updated after a page refresh.

What am I missing here?

Thanks for your assistance.

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smacdonald2008
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smacdonald2008
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06-03-2019

Is this behavior observed in only this component or in all custom TOUCH UI components.

Are you seeing any browser errors?

This should not be occurring.

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Tom_Fought
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06-03-2019

Quick check with the OOTB text component and text/image component. Seeing same behavior.

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smacdonald2008
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06-03-2019

This certainly should not be happening. As you know - as soon as you a component onto a page - the component should be visible immediately. Are you seeing any log errors or browser errors.

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smacdonald2008
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06-03-2019

I am checking too if this is a known issue.

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Prince_Shivhare
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06-03-2019

If it is for specific one or two component, please use listeners.

How to refresh a page when a component is modified

few things:

1. Please check error log or console once component is drag n drop to a page. It can be a problem with page.

2. Restart AEM and check if issue still exists.

~ Prince

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Tom_Fought
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07-03-2019

Thanks for further ideas on this.

I created a clean 6.2 and 6.4 authoring environment. Loaded the touch ui component into the environments and proved the refresh works properly for add, delete, and modify.

Guessing it must have something to do with our templates and possible jquery/javascript conflicts.

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Tom_Fought
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07-03-2019

This has been marked "Assumed Answered" yet I still have the problem.

Even though the OOTB AEM works as specified, my instance is not working and I am looking for leads to resolve the issue.

When I discover the solution I will post it here.

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smacdonald2008
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07-03-2019

AS you specified - this looks like a lib conflict on this specific instance. A fresh instance - as you said  - you are not seeing this behavior.

To get more background - did this start happening all of a sudden or after a new package was installed.

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Tom_Fought
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08-03-2019

We are just starting to work with Touch UI and found this issue occurring. So no idea when it started in relation to any change.