Toolbar for OOTB richtext editor is not showing up in the dialog-AEM 6.2

[Bhuwan08]

I am getting this error message in the javascript:

Uncaught TypeError: CUI.rte.ui.cui.DefaultFullScreenAdapter is not a constructor

    at instanceGenerator.initializeEditorKernel (rte.js:42861)

    at instanceGenerator.start (rte.js:43168)

    at processConfig (rte.js:35483)

    at Object.success (rte.js:35512)

    at fire (jquery.js:3143)

    at Object.fireWith [as resolveWith] (jquery.js:3255)

    at done (jquery.js:9309)

    at XMLHttpRequest.callback (jquery.js:9713)

I found similar question at Toolbar for OOTB richtext editor is not showing up in the dialog but still we don't have any permanent solution.

[kautuk_sahni · Accepted solution]

See this thread:- Toolbar for OOTB richtext editor is not showing up in the dialog

// It could be a JavaScript collision between some showing/hiding Or some other custom logic of the custom component to hide options in a dialog when certain selections were made. you can track it down by uninstalling all of our components, then one-by-one adding them back via Package Manager.

Also, try removing cq.authoring.dialog node in clientlibs

~kautuk

[smacdonald2008]

Is this an upgrade AEM server?

[Bhuwan08]

Thanks kautuksahni​ for your reply that worked .smacdonald2008​  I am not using an upgrade AEM server, Thanks .

[edubey]

Can you post a screenshot?

Thanks