The “Create Content Fragment” option is not appearing in DAM on AEM 6.5.

[Nishanth_KR]

When I try to create a content fragment in DAM and click the “Create” button, the options to create a content fragment do not appear. I can create CF models, and the configuration is set up correctly in the CF DAM folder.

Note: I am using admin user.

Version : AEM 6.5.20

Logged user: Admin

[sarav_prakash]

On the parent folder you are attempting to create CF, goto Properties, Policies tab and add models you created.

[Nishanth_KR]

@sarav_prakash Models are already added to the policies tab of parent folder page properties. But still not able to get the create options

[sarav_prakash]

ok. Your screenshot doesnt show Create Folder, Metadata options, suggesting this is not Content Fragment issue. 

This specific folder seems to have issues. Sometimes bad oak:index might prevent ootb dam features https://experienceleaguecommunities.adobe.com/t5/adobe-experience-Cmanager/existing-folders-new-fold...

Please share server logs when opening this folder. 

Your screenshot shows UGC, configured for Livefyre. Try adding cfm policy to different folder outside Livefyre configuration. Maybe Livefyre is interrupting with normal dam functions. 

[PRATHYUSHA_VP]

Hi @Nishanth_KR 

If updated policies to the DAM folder still not able to see the create content fragment option, please try below -

1. Check if the content fragment model is enabled like below 

2. Check the necessary folder permissions for below path  -

 /conf/global/settings/dam/cfm/models/<model_name>

Hope this helps

[Nishanth_KR · Accepted solution]

Thanks Everyone for the reply. I got resolved this issue. Its because of the resource got hidden through the resource merger overlay (Because of some security issue checks). have enabled it to true and now its working fine.