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SOLVED

SegmentNotFoundException: Segment

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Level 4

We have upgraded our system to AEM 6.5.8.

after upgrading we are seeing the source segment not found exception  in production author.

During the error asyncjobs are redirecting to error page and move operation is not working.

Below are the errors from the screen-shot:

 

[Monday 4:16 PM] Mashetti, Santhosh (WIPRO TECHNOLOGIES)
12.07.2021 10:14:34.723 *ERROR* [10.0.10.121 [1626084874675] GET /mnt/overlay/dam/gui/content/asyncjobs.html HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught SlingException org.apache.jackrabbit.oak.segment.SegmentNotFoundException: Segment 12a7b59e-4464-44ea-ab0b-05ba7dae92e4 not found         at org.apache.jackrabbit.oak.segment.file.AbstractFileStore.readSegmentUncached(AbstractFileStore.java:288)         at org.apache.jackrabbit.oak.segment.file.FileStore.lambda$readSegment$10(FileStore.java:505)         at org.apache.jackrabbit.oak.segment.SegmentCache$NonEmptyCache.lambda$getSegment$0(SegmentCache.java:163)         at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4724)         at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3522)         at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2315)         at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2278)         at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2193)         at com.google.common.cache.LocalCache.get(LocalCache.java:3932)         at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4721)         at org.apache.jackrabbit.oak.segment.SegmentCache$NonEmptyCache.getSegment(SegmentCache.java:160)         at org.apache.jackrabbit.oak.segment.file.FileStore.readSegment(FileStore.java:505)         at org.apache.jackrabbit.oak.segment.SegmentId.getSegment(SegmentId.java:153)         at org.apache.jackrabbit.oak.segment.Record.getSegment(Record.java:71)         at org.apache.jackrabbit.oak.segment.SegmentNodeState.getStableIdBytes(SegmentNodeState.java:166)         at org.apache.jackrabbit.oak.segment.SegmentNodeState.getStableId(SegmentNodeState.java:153)         at org.apache.jackrabbit.oak.segment.SegmentNodeState.fastEquals(SegmentNodeState.java:689)         at org.apache.jackrabbit.oak.segment.SegmentNodeStore.rebase(SegmentNodeStore.java:222)         at org.apache.jackrabbit.oak.core.MutableRoot.rebase(MutableRoot.java:227)         at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.refresh(SessionDelegate.java:505)         at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.prePerform(SessionDelegate.java:610)         at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.performNullable(SessionDelegate.java:239)  
 
Please let me know if any one has any inputs to overcome this issue.
 
Thanks,
1 Accepted Solution

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Correct answer by
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Correct answer by
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