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SOLVED

Report export is showing ? instead of asian characters

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Level 2

Hi,

 

I'm using / ACS AEM Commons / Reports / Page Report and when I export the report, I am getting question marks instead of the Asian characters. 

 

I have tried the

1. Open blank excel

2. data > from text/csv 

3. set File Origin to UTF-8

4. Click load

 

Any help would be great!  

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1 Accepted Solution

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Correct answer by
Employee Advisor

Screen Shot 2021-04-23 at 9.24.40 AM.png

 

Make sure the encoding is set correctly at the above config. Also, check error.log when report is generated

View solution in original post

2 Replies

Avatar

Correct answer by
Employee Advisor

Screen Shot 2021-04-23 at 9.24.40 AM.png

 

Make sure the encoding is set correctly at the above config. Also, check error.log when report is generated