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Rendering Letter - AEM 6.4

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Level 2

Hello all,

while opening a letter from AEM 6.4, I am unable to see any details and getting a blank screen.

From Linux box, when checked the error.log, I can find the below errors :

29.05.2018 10:56:56.193 *WARN* [10.2.198.70 [1527584216083] GET /aem/forms/assetdetails.html/content/apps/cm/correspondence/letters/1000/V07107 HTTP/1.1] com.adobe.livecycle.content.repository.utils.CRUDHelperService Could not find item with id : /content/apps/cm/layouts/fragmentlayouts/1000/FRG_GEN_Unterschrift_Vertrag_Normal
29.05.2018 10:56:56.193 *WARN* [10.2.198.70 [1527584216083] GET /aem/forms/assetdetails.html/content/apps/cm/correspondence/letters/1000/V07107 HTTP/1.1] com.adobe.livecycle.content.repository.utils.CRUDHelperService Could not find item with id : /content/apps/cm/layouts/fragmentlayouts/1000/FRG_GEN_Unterschrift_Vertrag_Normal/fields/Unterschrift_Rechts_2
29.05.2018 10:56:56.193 *WARN* [10.2.198.70 [1527584216083] GET /aem/forms/assetdetails.html/content/apps/cm/correspondence/letters/1000/V07107 HTTP/1.1] com.adobe.livecycle.content.repository.utils.CRUDHelperService Could not find item with id : /content/apps/cm/layouts/fragmentlayouts/1000/FRG_GEN_Unterschrift_Vertrag_Normal/fields/Unterschrift_Links_1
29.05.2018 10:56:56.194 *WARN* [10.2.198.70 [1527584216083] GET /aem/forms/assetdetails.html/content/apps/cm/correspondence/letters/1000/V07107 HTTP/1.1] com.adobe.livecycle.content.repository.utils.CRUDHelperService Could not find item with id : /content/apps/cm/layouts/fragmentlayouts/1000/DE_FRG_GEN_Logo
29.05.2018 10:56:56.194 *WARN* [10.2.198.70 [1527584216083] GET /aem/forms/assetdetails.html/content/apps/cm/correspondence/letters/1000/V07107 HTTP/1.1] com.adobe.livecycle.content.repository.utils.CRUDHelperService Could not find item with id : /content/apps/cm/layouts/fragmentlayouts/1000/DE_FRG_GEN_Footer
29.05.2018 10:56:56.197 *ERROR* [10.2.198.70 [1527584216083] GET /aem/forms/assetdetails.html/content/apps/cm/correspondence/letters/1000/V07107 HTTP/1.1] com.adobe.icc.dbforms.exceptions.ICCException Unexpected error 
java.lang.NullPointerException: null

Did I miss anything to install/configure which is causing this issue?

3 Replies

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Level 10

Something in your app is producing a NULL pointer. Is your app using Java or OSGI bundle.

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Level 10

YOu need to debug your code - from the message above - there is null pointer exception. As i do not know any of the details about the Java code - i cannot offer more details on what to check.