How to send notification email to users who are inactive for 90 days and deactivate them in AEM 6.5.

[movovijay05]

Hi

We have created certain non SAML users and groups. In AEM 6.5 is there out of box ability to deactivate users/groups that are inactive for more than 90days. Also to send reminder emails prior to deactivating them.

[vanegi · Accepted solution]

Hi @movovijay05,

You can get the list of all active tokens (logged in users) and expired tokens from [0]. This will list out the time when the token would be expired for a particular user.

[0]: http://<host:port>/system/console/tokenmgr

Sling creates a new session for every request, and closes it when the request is done. There is no jcr Session associated with a user session as such. 

When user request the site, sling back-end will instantiate a new session for it or using previously opened (Of cause this is a common case for application server). But a lot of opened sessions can impact performance therefore not active sessions must be closed. For close user session after inactivity we should:

1. Open configuration path:

/system/console/configMgr/org.apache.jackrabbit.oak.security.authentication.token.TokenConfigurationImpl

2. Set appropriate value for Token Expiration property (Expiration time of login tokens in ms.):

And to send reminders prior expiring the user, you can leverage Day CQ Mail Service for that. See https://helpx.adobe.com/in/experience-manager/6-3/sites/administering/using/notification.html.

Thanks!!

[Shashi_Mulugu]

@movovijay05 The main challenge here is to find the list of inactive users. As far i know, there is no direct way we can do this. Please follow the below community post for finding the users, then you can write a scheduler which runs every week to check the inactive users and sends email before week of expiration (also enable SMTP configuration), and mark it with some flag, and write another/within same scheduler to delete inactive users after expiration date reached.

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-active-user-in-aem-6-3...

[arunpatidar]

There is no out of the box utility available but you can achieve this by creating custom utility.

But you can utilize reporting feature https://docs.adobe.com/content/help/en/experience-manager-65/administering/operations/reporting.html