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SOLVED

Preview and renditions are not getting created on image upload in DAM

joe_s66
Level 3
Level 3

 

After we upload images into the DAM on our AEM production author (version 6.4.8)  the preview for the image doesn't work and in CRXDE the metadata, renditions and related nodes don't appear under jcr:content for the image.  (it does work in our lower AEM environments) Here's the error message:

 

28.09.2020 10:58:52.776 ERROR [JobHandler: /var/workflow/instances/server0/2020-09-27/mfs_update_asset_209:/content/dam/mfs-enterprise/mfscom/images/abstract/us/dietz_calc1.gif/jcr:content/renditions/original] com.day.cq.dam.core.impl.gfx.CommonsGfxRenderer Could not render: wid=48&hei=48&fit=constrain,1&fmt=png-alpha&rszfast=1&layer=comp&layer=0&src=/content/dam/mfs-enterprise/mfscom/images/abstract/us/dietz_calc1.gif/jcr:content/renditions/original
java.lang.NullPointerException: null
at com.day.cq.dam.core.impl.gfx.CommonsGfxRenderer.createImageLayer(CommonsGfxRenderer.java:486) [com.day.cq.dam.cq-dam-core:5.11.388]

 

 

Asset Management
1 Accepted Solution
Vaibhavi
Correct answer by
Community Advisor
Community Advisor
1 Reply
Vaibhavi
Correct answer by
Community Advisor
Community Advisor