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Not able get drag component option

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Level 3

Hi Team,

In one of our editable template we are not getting the neither the layout container nor getting any option to drag components. I have checked to compare with the other templates which is working fine but not able to get the cause of the issue

Could anyone please help 

skumari_0-1690959702691.png

You can see nothing is showing in the template.

7 Replies

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Community Advisor

Hi @skumari 

 

Is it working for initial?
Can you verify the sling:resourceType of structure is mapping to page component.

You can refer https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/not-seeing-layout-containe...

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Community Advisor

hello @skumari 

 

It would be difficult to debug, without looking at the structure and policy in details.

 

I would suggest to duplicate a working template, remove whats not needed, and append whats needed. It should be much easier than debugging without a live session


Aanchal Sikka

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Community Advisor

Can you check if there are any issues in the browser console? Usually, this behavior is due to some JS is not fully executed. 



Esteban Bustamante

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Level 3

Hi @EstebanBustamante 

Yeah when loading the page used by the editable template getting js error in console.

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Community Advisor

That maybe the reason why the template is not working, Can you post which error are you seeing? 



Esteban Bustamante

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Level 3

Hi @EstebanBustamante 

 

We were getting error with one model like-
model cannot be correctly instantiated by use API , after resolving the error issue got resolved.

Thanks all!